Xerox wc 5765

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  • Mukasa
    Trusted Tech
    • May 2015
    • 178

    #1

    Xerox wc 5765

    Guy , i restored NVM for 5735-5790 on customer machine and the machine has changed the machine speed ID to 33 and the machine is asking for the change of fuser and xerographic modules.
    when i try to change the speed back to 65 its asking for xerox passcode which i need someone to help me with to close this call.
    Mukasa
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox wc 5765

    You used wrong nvm file.
    Use the correct nvm file for 5765

    Comment

    • Mukasa
      Trusted Tech
      • May 2015
      • 178

      #3
      Re: Xerox wc 5765

      Originally posted by adriansto
      You used wrong nvm file.
      Use the correct nvm file for 5765
      True but i don't have the NVM for 5765 . if you have it please can you send it to my mail .
      (mukasa_godfrey@yahoo.co.uk)

      Comment

      • mkdirs
        Trusted Tech

        Site Contributor
        100+ Posts
        • Oct 2014
        • 177

        #4
        Re: Xerox wc 5765

        check your pm
        Xerotk.com
        xerox copier technician

        Comment

        • Mukasa
          Trusted Tech
          • May 2015
          • 178

          #5
          Re: Xerox wc 5765

          Originally posted by mkdirs
          check your pm
          Thanks very much am going to download it.
          What machine serial number will i use?

          Mukasa

          Comment

          • mkdirs
            Trusted Tech

            Site Contributor
            100+ Posts
            • Oct 2014
            • 177

            #6
            Re: Xerox wc 5765

            Originally posted by Mukasa
            Thanks very much am going to download it.
            What machine serial number will i use?

            Mukasa
            you do not need any serial number just load it then change to the right serial from the diagnostic mode
            Xerotk.com
            xerox copier technician

            Comment

            • Mukasa
              Trusted Tech
              • May 2015
              • 178

              #7
              Re: Xerox wc 5765

              Originally posted by mkdirs
              you do not need any serial number just load it then change to the right serial from the diagnostic mode
              Thanks , after installing the NVB files still the Machine speed ID error has not cleared and the machine indentifer has remained as 151 and the machine speed still 33. yes i can change the machine serial no to the original through Diagnostics but still the machine is still down. when i try to change any of the above i need to put a password.
              mukasa

              Comment

              • mkdirs
                Trusted Tech

                Site Contributor
                100+ Posts
                • Oct 2014
                • 177

                #8
                Re: Xerox wc 5765

                Try to take out the NVM battery for a 5 minutes
                then redownload the firmware
                Did you find pws for 57xx ??
                Xerotk.com
                xerox copier technician

                Comment

                • Mukasa
                  Trusted Tech
                  • May 2015
                  • 178

                  #9
                  Re: Xerox wc 5765

                  Originally posted by mkdirs
                  Try to take out the NVM battery for a 5 minutes
                  then redownload the firmware
                  Did you find pws for 57xx ??
                  hello , yes i removed it for 5 min then i installed only NVM, what i did do is to reload the firmware.
                  let me do it i will get back to you.
                  I have the Xerox pws with 5735-5790 service manaul.

                  Comment

                  • nilak
                    Technician

                    50+ Posts
                    • Aug 2010
                    • 72

                    #10
                    Re: Xerox wc 5765

                    if you have a Eureka check the tip number 907532..

                    Comment

                    • Mukasa
                      Trusted Tech
                      • May 2015
                      • 178

                      #11
                      Re: Xerox wc 5765

                      Originally posted by nilak
                      if you have a Eureka check the tip number 907532..
                      Hi Every one,
                      Thanks for your support i managed to fix the machine its now working.
                      Mukasa

                      Comment

                      • mkdirs
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Oct 2014
                        • 177

                        #12
                        Re: Xerox wc 5765

                        could you told us how did you solved the problem
                        thanks
                        Xerotk.com
                        xerox copier technician

                        Comment

                        • rrk1366
                          Junior Member
                          • Aug 2015
                          • 7

                          #13
                          Re: Xerox wc 5765

                          check your pm

                          Comment

                          • Lijodamodaran
                            service manager

                            50+ Posts
                            • Sep 2014
                            • 56

                            #14
                            Re: Xerox wc 5765

                            Originally posted by Mukasa
                            Hi Every one,
                            Thanks for your support i managed to fix the machine its now working.
                            Mukasa
                            Sir could you please tell how you fix that issue ...my mail id lijodamodaran@gmail.com....thank you

                            Comment

                            • Mukasa
                              Trusted Tech
                              • May 2015
                              • 178

                              #15
                              Re: Xerox wc 5765

                              Originally posted by Lijodamodaran
                              Sir could you please tell how you fix that issue ...my mail id lijodamodaran@gmail.com....thank you
                              hello , can you tell what is the problem with your machine.
                              Mukasa

                              Comment

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