This customer has had this machine for over a year. I ran the toner refresh and image unit refresh. no change... I didn't run developer clean (didn't know what it meant)... Anybody seen this ?... Thanks so much for any help !!
Workcenter 6505N Colors fine black really light... (Only 4200 copies on machine)
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Re: Workcenter 6505N Colors fine black really light... (Only 4200 copies on machine)
Check the black toner cartridge. I have had a couple where the toner inside the cartridge was hard as a brick. If you open the shutter on the cartridge you can see chunks of toner blocking the opening. -
Re: Workcenter 6505N Colors fine black really light... (Only 4200 copies on machine)
Thanks so much for your feedback... I will take a look at that today...Comment
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