wc5790 mistakenly loaded firmware

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  • White_Toner
    Technician
    50+ Posts
    • Aug 2009
    • 66

    #1

    [Dead] wc5790 mistakenly loaded firmware

    I have wc5790 with 61.131.221.10401
    don't ask why (machine was in good condition)., but mistakenly was loaded firmware
    61.130.000.04205 from usb flash.
    As result "printing and copying unavailable"
    Machine doesn't see any tray and finisher.
    Altboot - the same. Altboot whith 61.131.221.10401 - no change.
    When download progress in forsed - everything stops on "copy/printing engine controller"
    All voltage on IOT are in OK.
    CR29 on IOT lit (need flash) CR29 not lit (need flash)

    looking at the symptoms i need replace IOT. Who can explane me
    how IOT was killed. May be there is any way to to revive IOT?
  • White_Toner
    Technician
    50+ Posts
    • Aug 2009
    • 66

    #2
    Re: wc5790 mistakenly loaded firmware

    5790 whith tag 155

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2360

      #3
      Re: wc5790 mistakenly loaded firmware

      Originally posted by White_Toner
      5790 whith tag 155
      You can try altboot with upper level software version

      Comment

      • White_Toner
        Technician
        50+ Posts
        • Aug 2009
        • 66

        #4
        Re: wc5790 mistakenly loaded firmware

        to adriansto:
        AT last attempt it was 061.132.226.02000

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2360

          #5
          Re: wc5790 mistakenly loaded firmware

          You was using too high version.
          061.132.221.21403 is the software level for new tag155 iot.
          First do a simply altboot with this software version and after that do a forced altboot with same software version.

          Comment

          • mntech
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2010
            • 250

            #6
            Re: wc5790 mistakenly loaded firmware

            adriansto,
            I need some help with something but your private message storage is full, can you please contact me.

            Also my apologies for unrelated post.

            Thanks,
            mntech

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2360

              #7
              Re: wc5790 mistakenly loaded firmware

              Originally posted by mntech
              adriansto,
              I need some help with something but your private message storage is full, can you please contact me.

              Also my apologies for unrelated post.

              Thanks,
              mntech
              stoadis@gmail.com

              Comment

              • Zahid khan
                Technician

                50+ Posts
                • May 2016
                • 72

                #8
                Re: wc5790 mistakenly loaded firmware

                Originally posted by adriansto
                You was using too high version.
                061.132.221.21403 is the software level for new tag155 iot.
                First do a simply altboot with this software version and after that do a forced altboot with same software version.
                Sit altboot do nothing on my Xerox it would not update.xerox 5765. It does not boot.and now after removing the battery now on starting the screen remain green fore ever .ow could I fix it

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2360

                  #9
                  Re: wc5790 mistakenly loaded firmware

                  Originally posted by Zahid khan
                  Sit altboot do nothing on my Xerox it would not update.xerox 5765. It does not boot.and now after removing the battery now on starting the screen remain green fore ever .ow could I fix it
                  I told you on email what you need to make.

                  Comment

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