colorqube 9303 lines only coping

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  • acsolutions
    Senior Tech

    500+ Posts
    • Jun 2010
    • 519

    #1

    [CQ] colorqube 9303 lines only coping

    Hello, machine prints fine no issues. When coping, scanning or coping from feeder machine showing lines and will not color scan at all I'm going for the ccd but wanted your thoughts2016-07-13 13.40.33.jpg2016-07-13 13.40.33.jpg
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: colorqube 9303 lines only coping

    Go for the ccd.

    Comment

    • acsolutions
      Senior Tech

      500+ Posts
      • Jun 2010
      • 519

      #3
      Re: colorqube 9303 lines only coping

      Are there any adjustments that need to be performed after replacing the ccd?

      Comment

      • jhalfhide
        Trusted Tech

        250+ Posts
        • Apr 2015
        • 451

        #4
        Re: colorqube 9303 lines only coping

        Whilst you're at it, ensure you do the ribbon cable mod if you haven't done already.


        Sent from my iPhone using Tapatalk

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        • acsolutions
          Senior Tech

          500+ Posts
          • Jun 2010
          • 519

          #5
          Re: colorqube 9303 lines only coping

          Originally posted by jhalfhide
          Whilst you're at it, ensure you do the ribbon cable mod if you haven't done already.


          Sent from my iPhone using Tapatalk
          The narrow one that goes to the scanned? What's the mod?

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          • jhalfhide
            Trusted Tech

            250+ Posts
            • Apr 2015
            • 451

            #6
            Re: colorqube 9303 lines only coping

            Originally posted by acsolutions
            The narrow one that goes to the scanned? What's the mod?
            The white thin one. As the scan carriage moves back and forth, the ribbon cable scrapes the metal plate with holes in. The edges of the holes are slightly sharp and after a while it wears through the ribbon cable enough to short and blow boards. Known problem. Put electrical tape over the metal plate so the cable doesn't rub.


            Sent from my iPhone using Tapatalk

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            • acsolutions
              Senior Tech

              500+ Posts
              • Jun 2010
              • 519

              #7
              Re: colorqube 9303 lines only coping

              Originally posted by jhalfhide
              The white thin one. As the scan carriage moves back and forth, the ribbon cable scrapes the metal plate with holes in. The edges of the holes are slightly sharp and after a while it wears through the ribbon cable enough to short and blow boards. Known problem. Put electrical tape over the metal plate so the cable doesn't rub.


              Sent from my iPhone using Tapatalk
              I replaced the scan cable and ccd, that fixed it!

              Comment

              • acsolutions
                Senior Tech

                500+ Posts
                • Jun 2010
                • 519

                #8
                Re: colorqube 9303 lines only coping

                I'm working on a different machine and I did a jet direct text and I have a ydot position correction failure, what does that mean? The uniform between printheads are different on one only!

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                • Flash
                  Trusted Tech

                  250+ Posts
                  • May 2007
                  • 378

                  #9
                  Re: colorqube 9303 lines only coping

                  Are you getting any fault codes?

                  Comment

                  • acsolutions
                    Senior Tech

                    500+ Posts
                    • Jun 2010
                    • 519

                    #10
                    Re: colorqube 9303 lines only coping

                    Originally posted by Flash
                    Are you getting any fault codes?
                    No, I'm getting a finisher cod saying finisher main tray out of service check for obstruction in the main tray. What is the main tray, is that the delivery tray?

                    Comment

                    • jhalfhide
                      Trusted Tech

                      250+ Posts
                      • Apr 2015
                      • 451

                      #11
                      Re: colorqube 9303 lines only coping

                      Originally posted by acsolutions
                      No, I'm getting a finisher cod saying finisher main tray out of service check for obstruction in the main tray. What is the main tray, is that the delivery tray?
                      The motors on the big finishers have issues. Known problem. Could be that. Could also be the ejector assy/fingers. What's the finisher code?


                      Sent from my iPhone using Tapatalk

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                      • acsolutions
                        Senior Tech

                        500+ Posts
                        • Jun 2010
                        • 519

                        #12
                        Re: colorqube 9303 lines only coping

                        Originally posted by jhalfhide
                        The motors on the big finishers have issues. Known problem. Could be that. Could also be the ejector assy/fingers. What's the finisher code?


                        Sent from my iPhone using Tapatalk
                        I didn't see a code.just that message. I had someone mention the cat5 connector on the lower tray. Sorry I'm new on this machine I had a bunch recently thrown at me! Doesn't it usually show the code on the top left of the screen? I didn't look in the Service mode, I guess that would be under diagnostics! Are there any particular codes that are the norm with this issue? Thanks again

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                        • jhalfhide
                          Trusted Tech

                          250+ Posts
                          • Apr 2015
                          • 451

                          #13
                          Re: colorqube 9303 lines only coping

                          Originally posted by acsolutions
                          I didn't see a code.just that message. I had someone mention the cat5 connector on the lower tray. Sorry I'm new on this machine I had a bunch recently thrown at me! Doesn't it usually show the code on the top left of the screen? I didn't look in the Service mode, I guess that would be under diagnostics! Are there any particular codes that are the norm with this issue? Thanks again
                          Code is in service mode. Sometimes they show a code on the normal UI but going into service mode often shows the "true" code. When I'm in front of my laptop, I will look up the bulletin.


                          Sent from my iPhone using Tapatalk

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                          • acsolutions
                            Senior Tech

                            500+ Posts
                            • Jun 2010
                            • 519

                            #14
                            Re: colorqube 9303 lines only coping

                            Originally posted by jhalfhide
                            Code is in service mode. Sometimes they show a code on the normal UI but going into service mode often shows the "true" code. When I'm in front of my laptop, I will look up the bulletin.


                            Sent from my iPhone using Tapatalk
                            Thanks, I'll go there tomorrow and investigate the code! Thanks for everything

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                            • jhalfhide
                              Trusted Tech

                              250+ Posts
                              • Apr 2015
                              • 451

                              #15
                              Re: colorqube 9303 lines only coping

                              Just had a look, quite a few eureka tips on the finisher problem. Best get on site and post the codes.


                              Sent from my iPhone using Tapatalk

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