Error Xerox Nuvera 288

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  • assvlad
    Technician
    • Dec 2015
    • 17

    #1

    [Error Code] Error Xerox Nuvera 288

    Good day! The problem was discovered two months ago. The error window to replace weak batteries charge to NVM. The battery was changed to two boards NVM. The machine does not work. We ordered two boards NVM, we have changed. Nothing happened. Machine dead. Error PEM-22-3200, PEM-22-3155
  • xtrain
    Trusted Tech
    • Dec 2012
    • 233

    #2
    Re: Error Xerox Nuvera 288

    PEM 22-3200 shows your system software license has expired, FFPS or DocuSp controller.

    Comment

    • assvlad
      Technician
      • Dec 2015
      • 17

      #3
      Re: Error Xerox Nuvera 288

      Originally posted by xtrain
      PEM 22-3200 shows your system software license has expired, FFPS or DocuSp controller.
      PEM-22-3200 System communication problem is being detected

      Comment

      • xtrain
        Trusted Tech
        • Dec 2012
        • 233

        #4
        Re: Error Xerox Nuvera 288

        Originally posted by assvlad
        PEM-22-3200 System communication problem is being detected
        Yes, the rap reads system communication problem, but if you read further, it states that the system software license has expired and is the cause of pem-22-3200.

        Comment

        • assvlad
          Technician
          • Dec 2015
          • 17

          #5
          Re: Error Xerox Nuvera 288

          Originally posted by xtrain
          Yes, the rap reads system communication problem, but if you read further, it states that the system software license has expired and is the cause of pem-22-3200.
          License normal. The machine worked on her.

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2369

            #6
            Re: Error Xerox Nuvera 288

            Originally posted by assvlad
            License normal. The machine worked on her.
            Be sure the internal ethernet cable is pluged in ERI_1 and the customer ethernet cable is pluged in ERI_0.
            Also watch CR33 and CR70 leds on registration control pwb. These must flicker. If they stays on then the distribution cable may be defective.
            I presume you have the machine service manual.

            Comment

            • assvlad
              Technician
              • Dec 2015
              • 17

              #7
              Re: Error Xerox Nuvera 288

              Originally posted by adriansto
              Be sure the internal ethernet cable is pluged in ERI_1 and the customer ethernet cable is pluged in ERI_0.
              Also watch CR33 and CR70 leds on registration control pwb. These must flicker. If they stays on then the distribution cable may be defective.
              I presume you have the machine service manual.
              Hello. Ethernet cable checked. Good. CR33 and CR70 no LEDs on the Board. The service manual I not have.

              Comment

              • assvlad
                Technician
                • Dec 2015
                • 17

                #8
                Re: Error Xerox Nuvera 288

                Originally posted by adriansto
                Be sure the internal ethernet cable is pluged in ERI_1 and the customer ethernet cable is pluged in ERI_0.
                Also watch CR33 and CR70 leds on registration control pwb. These must flicker. If they stays on then the distribution cable may be defective.
                I presume you have the machine service manual.

                20160802113831.jpg20160802113841.jpg20160802113851.jpgIMG_20160915_163906.jpgIMG_20160920_085355.jpg

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2369

                  #9
                  Re: Error Xerox Nuvera 288

                  Wihtout service manual the better ideea is to place a call to xerox service.
                  It is not a easy to service machine.
                  cr33 & 70 is on REGISTRATION CONTROL electronic board.

                  Comment

                  • assvlad
                    Technician
                    • Dec 2015
                    • 17

                    #10
                    Re: Error Xerox Nuvera 288

                    Originally posted by adriansto
                    Wihtout service manual the better ideea is to place a call to xerox service.
                    It is not a easy to service machine.
                    cr33 & 70 is on REGISTRATION CONTROL electronic board.
                    Without service manual it's hard to do something.
                    IMG_20160920_114451.jpgREGISTRATION CONTROL electronic board it? I'm only on this Board found rc70! For this Board are burning red Leds CR-81-36V, CR32-24V, CR17-RESET, CR21-TERMINA TED.

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2369

                      #11
                      Re: Error Xerox Nuvera 288

                      Where are you from ?

                      cr33 & 70 dont lit = possibly firmware / software corruptioncr3370.jpg

                      Comment

                      • assvlad
                        Technician
                        • Dec 2015
                        • 17

                        #12
                        Re: Error Xerox Nuvera 288

                        Originally posted by adriansto
                        Where are you from ?

                        cr33 & 70 dont lit = possibly firmware / software corruption
                        City Stavropol, Russia.
                        NVM cards bought new (as advised by the service engineer). Software installed.

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2369

                          #13
                          Re: Error Xerox Nuvera 288

                          Software was installed by service engineer ?
                          He is a xerox tech or all copiers tech ? He has the service manual ?
                          Are you sure you reload the licence string after loading software ?
                          Did you made a save of the config from machine ?

                          Comment

                          • assvlad
                            Technician
                            • Dec 2015
                            • 17

                            #14
                            Re: Error Xerox Nuvera 288

                            Originally posted by adriansto
                            Software was installed by service engineer ?
                            He is a xerox tech or all copiers tech ? He has the service manual ?
                            Are you sure you reload the licence string after loading software ?
                            Did you made a save of the config from machine ?
                            Software was installed by service engineer? Yes.
                            He is a xerox tech? Yes.
                            He has the service manual? Yes.
                            Are you sure you reload the licence string after loading software ? Yes. I have two licenses until 2017. One working, the other ordered the enter to the service mode.
                            Did you made a save of the config from machine ? No.
                            Print Modules 1 and 2 - Leds 33 and 70 do not burn.

                            Comment

                            • assvlad
                              Technician
                              • Dec 2015
                              • 17

                              #15
                              Re: Error Xerox Nuvera 288

                              Originally posted by adriansto
                              Where are you from ?

                              cr33 & 70 dont lit = possibly firmware / software corruption[ATTACH=CONFIG]34181[/ATTACH]
                              Hello. My old Board NVM 960K73400, and send me a 960K25242. Put the old Board 960K73400 led indicators CR70, 33. Question? May not be suitable Board NVM to my car? Is it possible to recover my NVM?

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