WC7328 jamming at exit

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    WC7328 jamming at exit

    Have jamming every time after paper exits fuser and is entering delivery assembly. The trailing
    edge of paper has not exited fuser and the front edge is just entering delivery unit. If I manually
    turn drive gear for delivery unit while trailing edge of paper still in fuser the paper does not
    advance but that is probably because to much resistance in fuser rollers holding paper back.
    When I turn drive gear manually with paper out of fuser the paper advances thru exit unit.
    I was able to see drive gear turning during copy cycle . I will look in Sm to check paper jam
    history for sensor actuated in meantime.

    I have swapped with new fuser and exit assembly but still have same issue. I cleaned
    2 photo sensors below fuser as well. I don't service this series often and would be very grateful for advice. Frank
  • xeroxsharp
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 270

    #2
    Re: WC7328 jamming at exit

    Take a good look at FUSSER EXIT SENSOR. Sensor is located at left door assy ( sensor actuator arm could be broken ).
    OR
    Bearings on BTR assy could be in bad shape.

    Comment

    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: WC7328 jamming at exit

      Thank you for help. I have a Phaser 7760 l door asm which has same parts so I can test. Frank

      Comment

      • livewire
        Senior Tech

        500+ Posts
        • Sep 2011
        • 608

        #4
        Re: WC7328 jamming at exit

        This is "morning jam"? Try to load paper with SEF.

        Comment

        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323

          #5
          Re: WC7328 jamming at exit

          Thanks Livewire but not morning jam. Jams every page all the time. Fuser exit sensor code 010-110.

          Comment

          • xeroxsharp
            Trusted Tech

            250+ Posts
            • Nov 2008
            • 270

            #6
            Re: WC7328 jamming at exit

            simplex or only duplex jam

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323

              #7
              Re: WC7328 jamming at exit

              simplex.

              Comment

              • xeroxsharp
                Trusted Tech

                250+ Posts
                • Nov 2008
                • 270

                #8
                Re: WC7328 jamming at exit

                Originally posted by axyun
                simplex.
                Do not know anymore.
                Sorry

                Regards

                Comment

                • axyun
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2007
                  • 1323

                  #9
                  Re: WC7328 jamming at exit

                  I ordered fuser exit switch. I will post results when complete. Thank you. Frank

                  Comment

                  • axyun
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Aug 2007
                    • 1323

                    #10
                    Re: WC7328 jamming at exit

                    sorry. i thought i posted the results. The exit sensor actuator asm took care of problem. Thanks again.frank

                    Comment

                    Working...