Xerox scan to pc

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  • andywong90
    Trusted Tech
    • Mar 2013
    • 110

    #1

    Xerox scan to pc

    Hi fren
    Asking guys again,scan to pc fail.folder shared,everything setting correct, window firewall also turn off.but still fail.may I know any setting need to enable or disable it?
  • vodo
    Technician
    • Dec 2016
    • 36

    #2
    Re: Xerox scan to pc

    Originally posted by andywong90
    Hi fren
    Asking guys again,scan to pc fail.folder shared,everything setting correct, window firewall also turn off.but still fail.may I know any setting need to enable or disable it?
    Needs to see its configuration print out. Without that who is going to know what you're missing.

    Comment

    • shinchan
      Trusted Tech

      100+ Posts
      • May 2011
      • 194

      #3
      Re: Xerox scan to pc

      Originally posted by andywong90
      Hi fren
      Asking guys again,scan to pc fail.folder shared,everything setting correct, window firewall also turn off.but still fail.may I know any setting need to enable or disable it?
      my scan to pc steps (I use FTP protocol)
      1. take note of the machine IP address and computer destination(s) IP address
      2. Try ping the machine IP from the computer by using CMD
      3. Install FTP Client program to each computer(s), I use FTP UTILITY software from Konica Minolta (easy to use and works well)
      4. Create a new folder as scan destination (you don't need to share this folder)
      5. Run the FTP utiltity settings
      6. leave the port as 21
      7. browse root folder to the scan folder that you just created
      8. Uncheck the anonymous and fill in user as 12345 and password 12345 (this is optional, as i'm lazy to type anonymous as user and password)
      9. Go to the machine, log in with the user 11111
      10. Go to add address book
      11. Address type is server
      12. Give it a name
      13. Choose FTP
      14. enter the computer IP address in the host ip address
      15. leave the shared name and save path empty (the ftp client software will take care of this)
      16. enter the user as 12345 and password 12345
      17. test the scan to pc.
      18. Make sure the Ftp utilities program is running before doing the scan

      if one day the IP of the computer , then you need to set from the router something called dchp reservation. This will reserve the IP to the mac address of the computer.

      good luck

      I attached the ftp utility program

      Comment

      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1099

        #4
        Re: Xerox scan to pc

        If you're using Windows SMB for scan to folder, you might want to check your TCP/IP adapter settings. Windows has recently gone with "NetBIOS over DHCP" as the default setting, which for some reason SMB scan to file doesn't like too much. Switching it back to "NetBIOS over TCP/IP" might give you better luck.

        Comment

        • andywong90
          Trusted Tech
          • Mar 2013
          • 110

          #5
          Re: Xerox scan to pc

          But I scan to pc using smb, what different between FTP, smb ?

          Comment

          • andywong90
            Trusted Tech
            • Mar 2013
            • 110

            #6
            Re: Xerox scan to pc

            Sorry,what mean switching it back netbios tcp/ip over? I only using smb for scan to pc.problem is something fail to scan .

            Comment

            • acfife
              Technician

              50+ Posts
              • May 2012
              • 63

              #7
              Re: Xerox scan to pc

              Xerox scan setup

              Setup a template in Scans tab

              Add New

              File Destination scans (for example) 

              Friendly Name: scans (for example)

              Default Repository Protocol: SMB

              Hostname or IPv4 Address: IE. ANYPC01 or 192.168.1.65 Port 139 or 445

              Share: share name: IE. Shared

              Doc Path: folder name IE. scans 

              Login Credentials: Login name: Domain\Username (suggest creating user account for scanning - scanner)

              Password: ()set never to expire/change

              Select Stored in template option

              If shown untick save job log (.XST)

              Then Save/Add

              Comment

              • andywong90
                Trusted Tech
                • Mar 2013
                • 110

                #8
                Re: Xerox scan to pc

                How about window firewall, mean must turn it off, right? Antivirus also must off cause will block scan to pc, right?

                Comment

                • acfife
                  Technician

                  50+ Posts
                  • May 2012
                  • 63

                  #9
                  Re: Xerox scan to pc

                  As long as file and printer sharing enabled on PC windows firewall should be ok, if not allow smb scans on ports 139 & 445

                  Some Antivirus/Internet security packages have to be configured, usually have add the scanner as a trusted device (norton360, mcafee, avg etc)

                  Just make sure the user account has full read write permissions in the scans folder.

                  Comment

                  • andywong90
                    Trusted Tech
                    • Mar 2013
                    • 110

                    #10
                    Re: Xerox scan to pc

                    Port 139,445 what mean,sorry.
                    U mean select everyone then add,read & write.then shared.go permission tick full control, right? How about at machine add book there. Username,password must keyin ?
                    But the other step I still confuse ,can wrote step I detail.thanks

                    Comment

                    • acfife
                      Technician

                      50+ Posts
                      • May 2012
                      • 63

                      #11
                      Re: Xerox scan to pc

                      Originally posted by andywong90
                      Port 139,445 what mean,sorry.
                      U mean select everyone then add,read & write.then shared.go permission tick full control, right? How about at machine add book there. Username,password must keyin ?
                      But the other step I still confuse ,can wrote step I detail.thanks
                      In windows firewall under file and printer sharing enable smb for ports 139 and 445

                      In the share folder you create, make sure the user account you use when setting up the scan templates has full read/write permissions.

                      Comment

                      • Daan
                        Technician

                        50+ Posts
                        • Mar 2013
                        • 60

                        #12
                        Re: Xerox scan to pc

                        Need a bit more information else were just guessing.
                        Which type of pc are you using mac/win/server and which version of the os.
                        Then which type of printer and what kind of controller.
                        lastly what is the exact error code you get when your scan fails

                        Have you tested if you can log into the share with another pc and can store a file there?
                        The pc needs to have a password, mostly wont work without a pw on the windows user.

                        Comment

                        • andywong90
                          Trusted Tech
                          • Mar 2013
                          • 110

                          #13
                          Re: Xerox scan to pc

                          Win 7 .what mean port 139 445.&go where enable select it

                          Comment

                          • acfife
                            Technician

                            50+ Posts
                            • May 2012
                            • 63

                            #14
                            Re: Xerox scan to pc

                            Which Xerox model are you using?

                            What firewall is running on the Windows 7 PC?

                            Port 139 and 445 are the ports SMB uses to send to your PC

                            See attached screen shot for setup on Xerox device.
                            Attached Files

                            Comment

                            • andywong90
                              Trusted Tech
                              • Mar 2013
                              • 110

                              #15
                              Re: Xerox scan to pc

                              Especially using win 7,I use Xerox dc 3 3007,286,450i,dciv 2260.

                              Comment

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