5638 Screen Dims, won't respond

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    5638 Screen Dims, won't respond

    Client says when machine sits idle for a while the screen goes dim, just a little backlight can be seen, then they can't get it to wake back up unless they unplug it and plug back in. Then it works fine until then next sleep cycle. Any ideas? I just replaced the touch screen thinking maybe it was going bad.


    Thanks all!

    K
  • haxan
    Junior Member
    • Apr 2016
    • 4

    #2
    Re: 5638 Screen Dims, won't respond

    Have you tried reloading software

    Comment

    • Exok
      Senior Tech

      500+ Posts
      • Jun 2011
      • 750

      #3
      Re: 5638 Screen Dims, won't respond

      If you already tried replacing the LCD display, it could be the board that powers it.

      Comment

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