5645 not recognize two upper trays

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1603

    #1

    5645 not recognize two upper trays

    Client couldn't set paper in two upper trays to copy. We can go in and set up as admin and it still thinks they are both empty as it says required resources not available even when choosing those drawers. Any ideas? Bypass and lowers work fine.
  • shaahin
    Technician
    • Jun 2017
    • 26

    #2
    Re: 5645 not recognize two upper trays

    Hi mrfuser

    1 : paper trays 1/2 pwb
    2 : iot pwb may faulty

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