Xerox DC 3535 Problem

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  • guardiandale
    • May 2025
    #1

    Xerox DC 3535 Problem

    I have an old Xerox DC 3535 machine that I don't want to lose the use of as I have a whole load of consumables in stock and it has always functioned really well.

    The machine is now obsolete and no longer supported by Xerox.

    I have a message to replace two consumables which are
    • Transfer Belt Cleaner
    • Second Bias Transfer Roll


    But the machine states that this can only be done by a Xerox technician, which is a problem as Xerox no longer support the machine. Research on the internet also suggests that this reset can only be done by plugging in a laptop with the correct Xerox PWS software.

    Can anybody please help me with this as it is business critical for me.

    Thanks

    Dale
    Tags: transfer, xerox
    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2369
      #2
      Re: Xerox DC 3535 Problem

      Originally posted by guardiandale
      I have an old Xerox DC 3535 machine that I don't want to lose the use of as I have a whole load of consumables in stock and it has always functioned really well.

      The machine is now obsolete and no longer supported by Xerox.

      I have a message to replace two consumables which are
      • Transfer Belt Cleaner
      • Second Bias Transfer Roll


      But the machine states that this can only be done by a Xerox technician, which is a problem as Xerox no longer support the machine. Research on the internet also suggests that this reset can only be done by plugging in a laptop with the correct Xerox PWS software.

      Can anybody please help me with this as it is business critical for me.

      Thanks

      Dale
      You can change them yourself and remain with the attention message on screen.
      If you still wish to have service diagnostic software tool for this machine send me mail at stoadis@gmail.com

        Comment

        • guardiandale
          #3
          Re: Xerox DC 3535 Problem

          Originally posted by adriansto
          You can change them yourself and remain with the attention message on screen.
          If you still wish to have service diagnostic software tool for this machine send me mail at stoadis@gmail.com
          I have emailed you directly.

          I am really not sure how I can change the parts and then operate the machine with the message on screen?

            Comment

            • davidj7
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jan 2009
              • 1107
              #4
              Re: Xerox DC 3535 Problem

              you just have to reset the HFSI on the machine . It would be much easier if you can get a tech to just reset it for you .
              a machine is only as good as your tech : source:screwtape ; the scary one

                Comment

                • guardiandale
                  #5
                  Re: Xerox DC 3535 Problem

                  Originally posted by davidj7
                  you just have to reset the HFSI on the machine . It would be much easier if you can get a tech to just reset it for you .
                  Yes but this cannot be done with the PWS diagnostic software on a laptop with the correct connection cable.

                    Comment

                    • davidj7
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jan 2009
                      • 1107
                      #6
                      Re: Xerox DC 3535 Problem

                      i am not 100% sure but i think you can reset HFSI using the machines control panel .
                      a machine is only as good as your tech : source:screwtape ; the scary one

                        Comment

                        • Detonation
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Feb 2010
                          • 392
                          #7
                          Re: Xerox DC 3535 Problem

                          Originally posted by davidj7
                          i am not 100% sure but i think you can reset HFSI using the machines control panel .
                          If I remember correctly this is only the case for the fuser. HFSI counters are not available from UI diagnostics but there is a key combo to reset fuser life.

                          I'm afraid you really need to hook up a PWS for this...

                            Comment

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