Hi,
I have a problem with this machine. After fw upgrade procedure initiated by some IT guys in company which using our service support, this machine is stuck in download mode. 15 machines before are normally updated but this one is stuck and only show download mode on screen. Another problem is that this machine is located 150 km from service and me and my colleague went at address and tried to install new fw with different usb sticks (2 gb FAT32, 4GB FAT32/NTFS) using DWLD, dwld, altboot, AltBoot, ALTBOOT folders and bin file downloaded from xerox support site but no luck!
Can anyone tell me correct procedure and tools needed for resolving this situation?
Thanks in advance
I have a problem with this machine. After fw upgrade procedure initiated by some IT guys in company which using our service support, this machine is stuck in download mode. 15 machines before are normally updated but this one is stuck and only show download mode on screen. Another problem is that this machine is located 150 km from service and me and my colleague went at address and tried to install new fw with different usb sticks (2 gb FAT32, 4GB FAT32/NTFS) using DWLD, dwld, altboot, AltBoot, ALTBOOT folders and bin file downloaded from xerox support site but no luck!
Can anyone tell me correct procedure and tools needed for resolving this situation?
Thanks in advance
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