xerox 7545 "replace black toner"

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  • sujesh
    Junior Member
    • Dec 2017
    • 7

    [Misc] xerox 7545 "replace black toner"

    hi,
    i have an xerox 7545 workcentre printer,showing message "replace black toner ".We changed black toner to new one ,tried with working toner from other machiene,cleaning done inside,Crum coupler changed ,firmware updated ,still same error.
    nvi reset also done,one thing happening is after nvi reset,error will not show and supplies toner level also shows and 2 print will be success.Then again it will show error message.
    hoping that someone will help me to resolve this error

    System Software Version:061.121.228.04700

    System Software :061.121.228.04700
    Network Controller:061.128.04720.LL
    User Interface :061.128.01100
    Marking Engine :082.080.000
    Copy Controller :061.128.00900
    Document Feeder :007.010.000
    Finisher :032.052.000
    Fax:
    Copy Controller OS : 061.128.04700
    Network Controller OS: 061.128.04700
    Scanner :030.141.115
    Software Upgrade :120.116.00132
    Machine Upgrades : Enabled
    Last Successful Upgrade: July 9, 2018 6:06:46 A
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: xerox 7545 "replace black toner"

    Originally posted by sujesh
    hi,
    i have an xerox 7545 workcentre printer,showing message "replace black toner ".We changed black toner to new one ,tried with working toner from other machiene,cleaning done inside,Crum coupler changed ,firmware updated ,still same error.
    nvi reset also done,one thing happening is after nvi reset,error will not show and supplies toner level also shows and 2 print will be success.Then again it will show error message.
    hoping that someone will help me to resolve this error

    System Software Version:061.121.228.04700

    System Software :061.121.228.04700
    Network Controller:061.128.04720.LL
    User Interface :061.128.01100
    Marking Engine :082.080.000
    Copy Controller :061.128.00900
    Document Feeder :007.010.000
    Finisher :032.052.000
    Fax:
    Copy Controller OS : 061.128.04700
    Network Controller OS: 061.128.04700
    Scanner :030.141.115
    Software Upgrade :120.116.00132
    Machine Upgrades : Enabled
    Last Successful Upgrade: July 9, 2018 6:06:46 A
    what is page count on drums and developers? toner loads to dev unit then drum/belt

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1747

      #3
      Re: xerox 7545 "replace black toner"

      Replace dispense pipe assembly.
      094K92391

      Comment

      • sujesh
        Junior Member
        • Dec 2017
        • 7

        #4
        Re: xerox 7545 "replace black toner"

        Originally posted by Phil B.
        what is page count on drums and developers? toner loads to dev unit then drum/belt
        Total Impressions 712519
        Black Impressions 186447
        Black Copied Impressions 99574
        Black Printed Impressions 86873
        Color Impressions 526072
        Color Copied Impressions 128241
        Color Printed Impressions 397825
        Internet Fax Impressions 0
        Server Fax Impressions 0
        Large Impressions 78582
        Black Large Impressions 12142
        Color Large Impressions 66440
        Stored Image Printed Impressions 0
        Black Stored Image Printed Impressions 0
        Color Stored Image Printed Impressions 0

        Black Copied Sheets 47853
        Color Copied Sheets 85048
        Black Printed Sheets 46171
        Color Printed Sheets 242352

        Black Copied 2 Sided Sheets 34636
        Color Copied 2 Sided Sheets 60278
        Black Printed 2 Sided Sheets 26535
        Color Printed 2 Sided Sheets 169640

        Black Copied Large Sheets 2591
        Color Copied Large Sheets 6129
        Black Printed Large Sheets 2909
        Color Printed Large Sheets 30083

        *see attached picture
        Attached Files

        Comment

        • sujesh
          Junior Member
          • Dec 2017
          • 7

          #5
          Re: xerox 7545 "replace black toner"

          Originally posted by xcopytech
          Replace dispense pipe assembly.
          094K92391
          Hi,let me try as u suggested.

          Comment

          • Mukasa
            Trusted Tech
            • May 2015
            • 178

            #6
            Re: xerox 7545 "replace black toner"

            Originally posted by sujesh
            Hi,let me try as u suggested.
            also think of the toner sensor in the Dev box

            Comment

            • sujesh
              Junior Member
              • Dec 2017
              • 7

              #7
              Re: xerox 7545 "replace black toner"

              hi,
              we changed dispense pipe ,still same error.
              After nv ram reset its printing configuration pages and then after calibration same error occurs.

              Comment

              • sujesh
                Junior Member
                • Dec 2017
                • 7

                #8
                Re: xerox 7545 "replace black toner"

                Originally posted by Mukasa
                also think of the toner sensor in the Dev box
                new toner installed,same error
                working toner from other printer installed same error.
                crum coupler changed same error

                Comment

                • sujesh
                  Junior Member
                  • Dec 2017
                  • 7

                  #9
                  Re: xerox 7545 "replace black toner"

                  Originally posted by xcopytech
                  Replace dispense pipe assembly.
                  094K92391

                  hi, we changed dispense pipe ,still same error.After nv ram reset its printing configuration pages and then after calibration same error occurs.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: xerox 7545 "replace black toner"

                    Originally posted by sujesh
                    new toner installed,same error
                    working toner from other printer installed same error.
                    crum coupler changed same error
                    not new TONER but the toner density sensor in the DEVELOPMENT UNIT

                    Comment

                    • chubblies
                      Trusted Tech

                      100+ Posts
                      • Jun 2011
                      • 150

                      #11
                      Re: xerox 7545 "replace black toner"

                      The little gears that drive the toner dispense pipe can hairline crack, either on the actual toner dispense pipe or on the gearbox at the rear of the machine that drives it. Swap the gearbox with one of the other colours and see if the fault follows the gearbox

                      Comment

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