WC3615 no print from usb

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    WC3615 no print from usb

    I have a wc3615 in an office that must use the usb port, no tcpip in the area, it was scanning but not printing, now after trouble shooting, it wont scan now
    I re installed the drivers from the original disc
    it sees the printer when i initialize it ( turn it on,off) it installs it repeatedly if i uninstall it, yet it will not print, the print sits in the cue, no error msg
    not after trouble shooting and messing with it , it wont scan, it was scanning but not printing,
    so i have connectivity,or it wouldn't see it,and install it, right?
    any ideas? thank you
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: WC3615 no print from usb

    Originally posted by digicor
    I have a wc3615 in an office that must use the usb port, no tcpip in the area, it was scanning but not printing, now after trouble shooting, it wont scan now
    I re installed the drivers from the original disc
    it sees the printer when i initialize it ( turn it on,off) it installs it repeatedly if i uninstall it, yet it will not print, the print sits in the cue, no error msg
    not after trouble shooting and messing with it , it wont scan, it was scanning but not printing,
    so i have connectivity,or it wouldn't see it,and install it, right?
    any ideas? thank you
    well you have left out a lot of info..

    hook laptop up.. usb from PC to unit.. do you see it on laptop?
    does machine see it?
    you leave so many Q's unanswered

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