workcentre 24 drivers

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    workcentre 24 drivers

    I know it is very old etc but customer doesn't want to replace it . After all it makes too little copies.
    At first customer printed with windows 7 to this machine. He moved machine to other place with other computers and now he can't print with win 7 or 10. Only with XP it prints. Customer told me that he used at first drivers not from Xerox site and now he can't find those drivers .
    Can anybody send to me or tell where to find drivers working with win 7 or 10?
  • mjunkaged
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 377

    #2
    Re: workcentre 24 drivers

    Silly question: Have you tried looking at the list of drivers INCLUDED in Windows 7 or later? Also, even though it's a pain in the arse, you can click 'windows update' and wait 5-10 minutes to see if a model-specific driver is already embedded in the DID (driver info database).
    LASTLY, there is very likely a universal print driver that will work at Xerox support site. However, if your customer went to some idiotic DANGEROUS driver update site, then they might have some malware now! Or even a virus or etc.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: workcentre 24 drivers

      Originally posted by mjunkaged
      Silly question: Have you tried looking at the list of drivers INCLUDED in Windows 7 or later? Also, even though it's a pain in the arse, you can click 'windows update' and wait 5-10 minutes to see if a model-specific driver is already embedded in the DID (driver info database).
      LASTLY, there is very likely a universal print driver that will work at Xerox support site. However, if your customer went to some idiotic DANGEROUS driver update site, then they might have some malware now! Or even a virus or etc.
      Are you trying to say that there are SHADY sites out there? Omygawsh

      Comment

      • Detonation
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2010
        • 333

        #4
        Re: workcentre 24 drivers

        Maybe I'm stating the obvious but of course you could always use a generic PCL or Postscript (if it has PS on board) drivers.

        Comment

        • prismtech
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2014
          • 198

          #5
          Re: workcentre 24 drivers

          Workcentre 24 was Jesus's copier of choice.

          If they are going to keep using it tell them to keep using Windows XP machines with it only. Match made in heaven.

          Comment

          • JrTech
            Trusted Tech

            100+ Posts
            • Jun 2013
            • 217

            #6
            Re: workcentre 24 drivers

            Yes Xerox makes drivers for the dinosaur machines like the M24. Go to Business Services and Digital Printing Solutions – Xerox Support - Support and Drivers - M24 - Drop menu down to OS that you have, Win 7 and XP both have drivers. You can use the Win 7 for the Win 10 or go with Global Print Drivers (aka GPD).

            Hope this helps.

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