Fiery problem on docucolor 240

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  • almerico
    Technician
    • Oct 2012
    • 58

    [Misc] Fiery problem on docucolor 240

    I have a printer xderox docucolor 240 buyilt in fiery v. 1.1. In copying and printing in black and white from cws prints are fine. from cws printing in color black does not exist and printing of black lines. (see photo). can someone help meimm1.jpgimm2.jpg? thank you.
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1748

    #2
    Re: Fiery problem on docucolor 240

    Reinstall system software on fiery

    Comment

    • almerico
      Technician
      • Oct 2012
      • 58

      #3
      Re: Fiery problem on docucolor 240

      I have already reinstalled the system.

      Comment

      • Detonation
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2010
        • 333

        #4
        Re: Fiery problem on docucolor 240

        I'd suspect the SCI cable between RIP and DC240. If that doesn't help it's probably the interface card in either Fiery or DC240.

        Comment

        • Enzo
          Trusted Tech

          250+ Posts
          • Jul 2009
          • 392

          #5
          Re: Fiery problem on docucolor 240

          Is the file pdf or jpeg?

          Comment

          • almerico
            Technician
            • Oct 2012
            • 58

            #6
            Re: Fiery problem on docucolor 240

            Originally posted by Enzo
            Is the file pdf or jpeg?
            pdf file

            Comment

            • almerico
              Technician
              • Oct 2012
              • 58

              #7
              Re: Fiery problem on docucolor 240

              Originally posted by almerico
              pdf file
              SCI cable between RIP and DC240 is ok

              Comment

              • Detonation
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2010
                • 333

                #8
                Re: Fiery problem on docucolor 240

                Then I would like at interface cards (video boards) of Fiery and DC.

                Comment

                • Enzo
                  Trusted Tech

                  250+ Posts
                  • Jul 2009
                  • 392

                  #9
                  Re: Fiery problem on docucolor 240

                  Originally posted by almerico
                  pdf file
                  Ok, it happens to me sometimes. I solve by sending the file as "print as image"

                  Comment

                  • almerico
                    Technician
                    • Oct 2012
                    • 58

                    #10
                    Re: Fiery problem on docucolor 240

                    Originally posted by Enzo
                    Ok, it happens to me sometimes. I solve by sending the file as "print as image"

                    Comment

                    • Enzo
                      Trusted Tech

                      250+ Posts
                      • Jul 2009
                      • 392

                      #11
                      Re: Fiery problem on docucolor 240

                      Comment

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