Fault code 091-311 Xerox 4110

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  • michko87
    Junior Member
    • Oct 2015
    • 7

    Fault code 091-311 Xerox 4110

    I can't boot the printer, stuck with fault code 091-311 CC cleaner motor fail

    What I did so far:

    1. Replaced drum unit
    2. Replaced CC cleaner position sensor 930W00111
    3. Replaced CC cleaner motor 127K037670
    4. Replaced IOT PWB that's connected to cc cleaner motor (connector P435)
    5. Replaced MCU PWB
    6. Replaced flexible print cables between IOT PWB and MCU PWB

    Problem still not solved, any suggestion are more than welcome.
    I looked for an open wire or poor contact on wires between cc cleaner motor and IOT PWB, found nothing.
    Maybe there is problem with voltage or resistance or whatever, I don't know, probably should call an eletrician to measure the values.
  • Dech
    Technician
    • Aug 2014
    • 48

    #2
    Re: Fault code 091-311 Xerox 4110

    Hi

    Had same problem:

    Changed the AC power supply..

    problem solved..

    Part: 105E17761 AC UNIT (200v)

    Comment

    • michko87
      Junior Member
      • Oct 2015
      • 7

      #3
      Re: Fault code 091-311 Xerox 4110

      Originally posted by Dech
      Hi

      Had same problem:

      Changed the AC power supply..

      problem solved..
      Thanks for replying.
      I'll try that.

      Comment

      • michko87
        Junior Member
        • Oct 2015
        • 7

        #4
        Re: Fault code 091-311 Xerox 4110

        OK, I have changed the AC unit.
        No more 091-311, but now it's stuck on booting with fault code 116-353 (HDD Physical fail).
        I'm gonna look into that...

        Comment

        • Dech
          Technician
          • Aug 2014
          • 48

          #5
          Re: Fault code 091-311 Xerox 4110

          Originally posted by michko87
          OK, I have changed the AC unit.
          No more 091-311, but now it's stuck on booting with fault code 116-353 (HDD Physical fail).
          I'm gonna look into that...
          Hi
          Go back and make sure you have not missed any plugs....

          Comment

          • michko87
            Junior Member
            • Oct 2015
            • 7

            #6
            Re: Fault code 091-311 Xerox 4110

            I've checked everything, it's all connected, so maybe it's corrupted HDD.
            I've tried to initiate the HDD, but it won't let me, when I enter diagnostics that option is grayed out.

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2329

              #7
              Re: Fault code 091-311 Xerox 4110

              Originally posted by michko87
              I've checked everything, it's all connected, so maybe it's corrupted HDD.
              I've tried to initiate the HDD, but it won't let me, when I enter diagnostics that option is grayed out.
              Press and hold Stop, Powersave and 4 during machine power ON.

              Comment

              • michko87
                Junior Member
                • Oct 2015
                • 7

                #8
                Re: Fault code 091-311 Xerox 4110

                Originally posted by adriansto
                Press and hold Stop, Powersave and 4 during machine power ON.
                Still can't boot, but now fault code is 116-330.
                If HDD is dead, do I need PWS laptop to install all over again on new HDD?

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2329

                  #9
                  Re: Fault code 091-311 Xerox 4110

                  Originally posted by michko87
                  Still can't boot, but now fault code is 116-330.
                  If HDD is dead, do I need PWS laptop to install all over again on new HDD?
                  No, only replace the hdd.
                  Be sure the 12 volts that power the hdd is ok.

                  Comment

                  • michko87
                    Junior Member
                    • Oct 2015
                    • 7

                    #10
                    Re: Fault code 091-311 Xerox 4110

                    Originally posted by adriansto
                    No, only replace the hdd.
                    Be sure the 12 volts that power the hdd is ok.
                    Checked the voltage, it's 12v.
                    So what do I need to do now regarding HDD replacement?
                    This bad one is hitachi ata with capacity of 41.1 gb, can I use hdd larger than 41.1 gb?
                    I would really appreciate if someone can write step by step instructions (do I need to save or backup anything, what software version to download, how to install)...

                    Comment

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