Will Docucolor 252 Professional finisher work on Xerox 550

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  • sandersc
    Junior Member
    • Feb 2019
    • 4
    #1

    Will Docucolor 252 Professional finisher work on Xerox 550

    I have a Color 550 with a freeflow server. I was looking for a pro finisher for it, but could not find one. A techie told me to get a docucolor 252 pro finisher and connect that. I did that, upgrade the printer software and the printer did recognize it as a pro finsher. The only problem is the motor on the middle tray of the finisher rums nonstop.

    What can I do to resolve this issue? Any advice will be appreciated.

    Here is a link to a video of what the finisher is doing.

    YouTube
    Tags: docucolor, finisher, printer, pro, tray
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Will Docucolor 252 Professional finisher work on Xerox 550

      Originally posted by sandersc
      I have a Color 550 with a freeflow server. I was looking for a pro finisher for it, but could not find one. A techie told me to get a docucolor 252 pro finisher and connect that. I did that, upgrade the printer software and the printer did recognize it as a pro finsher. The only problem is the motor on the middle tray of the finisher rums nonstop.
      What can I do to resolve this issue? Any advice will be appreciated.
      Here is a link to a video of what the finisher is doing.
      YouTube
      well did you reflash the firmware or just connect it?

        Comment

        • sandersc
          Junior Member
          • Feb 2019
          • 4
          #3
          Re: Will Docucolor 252 Professional finisher work on Xerox 550

          Originally posted by Phil B.
          well did you reflash the firmware or just connect it?
          Good morning I installed the software through the web interface. Would that flash the firmware as well?

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808
              #4
              Re: Will Docucolor 252 Professional finisher work on Xerox 550

              Originally posted by sandersc
              Good morning I installed the software through the web interface. Would that flash the firmware as well?
              did you follow the instructions for firmware install? Through admin account?

              what errors?

                Comment

                • sandersc
                  Junior Member
                  • Feb 2019
                  • 4
                  #5
                  Re: Will Docucolor 252 Professional finisher work on Xerox 550

                  Originally posted by Phil B.
                  did you follow the instructions for firmware install? Through admin account?

                  what errors?
                  Phil, would that be through the web interface or the printer UI? The only errorI got was with the freeflow connected and that was P03-201.

                    Comment

                    • Detonation
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Feb 2010
                      • 333
                      #6
                      Re: Will Docucolor 252 Professional finisher work on Xerox 550

                      Haven't got any experience flashing firmware, but as far as I understood DC250 series finishers are not compatible with 550/560 series?

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