Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

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  • Kwaku01
    Trusted Tech

    100+ Posts
    • Aug 2018
    • 121

    Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

    Hi Anyone,
    I've been looking for a secondhand Xerox 700 IOT PWB BOARD part number 960k28862 but can't find it but I came across XEROX J75 PWBA IOTD, part number 960k68231
    which looks identical, so I wanted to ask if anyone knows if I could replace a Xerox 700 IOT PWB BOARD part number 960k28862 with XEROX J75 PWBA IOTD, part number 960k68231.

    Your advice would be greatly appreciated!

    Thanks
    J
    Last edited by Kwaku01; 06-25-2019, 12:04 PM.
  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 333

    #2
    Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

    I have no specific knowledge about this board, however, for pretty much every upgrade I know on machines that look almost identical (DC250 => 252, 75xx => 78xx, 4110 => D95) it's precisely the IOT driver, MCU and SBC/ESS PWB that is the change. My guess would be not.

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    • Kwaku01
      Trusted Tech

      100+ Posts
      • Aug 2018
      • 121

      #3
      Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

      Originally posted by Detonation
      I have no specific knowledge about this board, however, for pretty much every upgrade I know on machines that look almost identical (DC250 => 252, 75xx => 78xx, 4110 => D95) it's precisely the IOT driver, MCU and SBC/ESS PWB that is the change. My guess would be not.
      Noted with thanks! We bought the part and replaced it but unfortunately, it didn't solve the problem. The error code is still there and we can't print...,Xerox 700, error code 041-344.
      If you know of anyone who can do a live technical video assistance, please pm me their details...willing to pay for service.

      Thanks again!
      j

      By the way, below are list of things we've tried already but to no avail:

      - Checked resistance value between terminals of IOT Exit Motor as recommended, approximately 3.2 ohms
      - Checked resistance value between terminals of Invert In Motor as recommended, approximately 3.6 ohms
      - Checked the power supply to the IOT Board, 24V
      - Checked the Fuses, its ok
      - Swapped door Interlocks, error remains
      - Replaced IOT board, error remains

      We left the front door open and turned on the printer. The printer turns on with a message and icon 'close door screen', when exit
      from the close door screen, the home screen appears with COPY, NETWORK, SCAN. However, the printer wouldn't print.
      We then closed the front door and an error message appeared, "Fault/error a fault has
      occured switch off the machine.
      ensure that the
      screendesappears before swithing it on 041-344"

      Please any other suggestions we're out of ideas?

      Comment

      • adriansto
        Service Manager

        Site Contributor
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        1,000+ Posts
        • Nov 2007
        • 2329

        #4
        Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

        Can you access the faults history menu ?

        Comment

        • Kwaku01
          Trusted Tech

          100+ Posts
          • Aug 2018
          • 121

          #5
          Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

          Originally posted by adriansto
          Can you access the faults history menu ?
          The fault menu we checked had no history. Is this where you go to:
          Machine Status, and then: - Faults - Billings - Consumables, etc. If it is, there was no history. however, we've not checked diagnostics mode yet? I will check the diagnostics mode and find the fault history and post it up here tomorrow.

          Thanks for your response!!!
          j

          Comment

          • adriansto
            Service Manager

            Site Contributor
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            1,000+ Posts
            • Nov 2007
            • 2329

            #6
            Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

            Originally posted by Kwaku01
            The fault menu we checked had no history. Is this where you go to:
            Machine Status, and then: - Faults - Billings - Consumables, etc. If it is, there was no history. however, we've not checked diagnostics mode yet? I will check the diagnostics mode and find the fault history and post it up here tomorrow.

            Thanks for your response!!!
            j
            Even the iot driver pwb from C75 looks the same as 700 may be it is not.
            The RAP from edoc say to replace iot driver pwb after you already have replaced the iot exit motor.
            Part number for IOTD= 960K28863 from edoc parts list.
            The 41-202 in dc 131 is indeed in 'High' status ?
            May be there are others faults. How about nvm init ?

            Comment

            • Kwaku01
              Trusted Tech

              100+ Posts
              • Aug 2018
              • 121

              #7
              Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

              Originally posted by adriansto
              Can you access the faults history menu ?
              Hi,

              Thanks a lot for your response. I checked out the fault codes and here is what I got. The error has changed from 041-344 to 041-345. Is it possible the image with current error codes, 1). 062-300, 2). 041-344 has got something to do with it or what do you think?



              I came across prodcedure for error code 062-300 but I'm not sure where to locate the Platen Interlock Switch. Please see attached image...

              Thanks in a millionaire!!!

              IMG-20190719-WA0006.jpgIMG-20190719-WA0005.jpgIMG-20190719-WA0007.jpgIMG-20190719-WA0003.jpgScreen Shot 2019-07-19 at 3.43.54 pm.jpg
              Last edited by Kwaku01; 07-19-2019, 08:16 AM. Reason: poor image

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              • adriansto
                Service Manager

                Site Contributor
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                1,000+ Posts
                • Nov 2007
                • 2329

                #8
                Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

                My opinion is to purchase service manual and follow the proper procedures from there if you want to selfservice the machine.
                From history errors seems the iotd is defect but also there are anoters errors on machine.

                Comment

                • Kwaku01
                  Trusted Tech

                  100+ Posts
                  • Aug 2018
                  • 121

                  #9
                  Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

                  Originally posted by adriansto
                  My opinion is to purchase service manual and follow the proper procedures from there if you want to selfservice the machine.
                  From history errors seems the iotd is defect but also there are anoters errors on machine.
                  Live in a small country town and too far for any tech to come and have a look. There is no service manual for xerox 700...I've been trying to get the pws edoc. I came across this prodedure for error

                  code 062-300 but I'm not sure where to locate the Platen Interlock Switch. Please see attached image...Screen Shot 2019-07-19 at 5.05.01 pm.jpg

                  Comment

                  • Kwaku01
                    Trusted Tech

                    100+ Posts
                    • Aug 2018
                    • 121

                    #10
                    Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

                    Originally posted by adriansto
                    My opinion is to purchase service manual and follow the proper procedures from there if you want to selfservice the machine.
                    From history errors seems the iotd is defect but also there are anoters errors on machine.
                    I'm not sure where to locate the Platen Interlock Switch. Please see attached image...


                    Comment

                    • Kwaku01
                      Trusted Tech

                      100+ Posts
                      • Aug 2018
                      • 121

                      #11
                      Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

                      Originally posted by Kwaku01
                      I'm not sure where to locate the Platen Interlock Switch. Please see attached image...


                      I double checked the IOTD at P437 and the voltage reading was 1.56v instead of 24v. What could be the cause and how do I fix it? Please help anyone!

                      Comment

                      • Kwaku01
                        Trusted Tech

                        100+ Posts
                        • Aug 2018
                        • 121

                        #12
                        Re: Replace Xerox 700 IOT PWB BOARD, 960k28862 with XEROX J75 PWBA IOTD, 960k68231

                        Originally posted by adriansto
                        Even the iot driver pwb from C75 looks the same as 700 may be it is not.
                        The RAP from edoc say to replace iot driver pwb after you already have replaced the iot exit motor.
                        Part number for IOTD= 960K28863 from edoc parts list.
                        The 41-202 in dc 131 is indeed in 'High' status ?
                        May be there are others faults. How about nvm init ?
                        Finally, I found the cause of the error 041-344, 041-345, LVPS MAIN!!! The 24V power supply to the IOT board was bridged and the error code went and after the machine was on for about 30sec a new error code came on, 0412-313. Which I think also point to the same cause, LVPS MAIN.
                        Please, do you know anywhere I can get a secondhand part?

                        Xerox 700 AC Power Supply
                        105E17901
                        Thanks for your help!

                        Jeff

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