Error code 042-326

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  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    Error code 042-326

    Hi there guys iv'e had this issue past few days
    Now we just installed a new IBT belt like a few months ago
    Last one we had lasted about 98 months
    I know there's a way to reset the NVM just trying to get some assistance on what's the value I should use to bring it up to rest it please thanks
    G
  • InterfaceP
    Trusted Tech

    250+ Posts
    • Jun 2013
    • 489

    #2
    Re: Error code 042-326

    The search bar is a real thing.

    Comment

    • positiveg
      Trusted Tech

      250+ Posts
      • Jun 2018
      • 299

      #3
      Re: Error code 042-326

      Originally posted by InterfaceP
      The search bar is a real thing.
      As real as trying it several times before writing this thread, Real.

      Comment

      • dschultz31
        Technician

        Site Contributor
        • Aug 2018
        • 34

        #4
        Re: Error code 042-326

        Originally posted by positiveg
        As real as trying it several times before writing this thread, Real.
        Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted

        Comment

        • positiveg
          Trusted Tech

          250+ Posts
          • Jun 2018
          • 299

          #5
          Re: Error code 042-326

          Thanks no luck
          We replaced the belt cleaned the entire IBT unit still no luck
          The system still has the error and you don't get the error you'll get if the unit starts with the door open
          so it's like it isn't even booting up properly
          the copy print option is unavailable though.

          Comment

          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1748

            #6
            Re: Error code 042-326

            What machine you talking about?
            DC250
            C550
            DCP700

            Comment

            • positiveg
              Trusted Tech

              250+ Posts
              • Jun 2018
              • 299

              #7
              Re: Error code 042-326

              Originally posted by xcopytech
              What machine you talking about?
              DC250
              C550
              DCP700
              C75 press

              Comment

              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1748

                #8
                Re: Error code 042-326

                C75 do not have same NVM for belt home reset.
                Do yu have a service manual?

                Comment

                • positiveg
                  Trusted Tech

                  250+ Posts
                  • Jun 2018
                  • 299

                  #9
                  Re: Error code 042-326

                  Originally posted by xcopytech
                  C75 do not have same NVM for belt home reset.
                  Do yu have a service manual?
                  Yeah but not in there.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Error code 042-326

                    Originally posted by positiveg
                    Yeah but not in there.
                    i find that hard to believe... one thing Xerox was anal about.. was including those type procedures in the SM

                    Comment

                    • positiveg
                      Trusted Tech

                      250+ Posts
                      • Jun 2018
                      • 299

                      #11
                      Re: Error code 042-326

                      Originally posted by Phil B.
                      i find that hard to believe... one thing Xerox was anal about.. was including those type procedures in the SM
                      I'll take a look again. I'm wondering if the issue might be the belt not being set properly on the unit.

                      Also after use does it ever shift slightly? Cause I'm wondering what happened to the old one.
                      Dropbox - 2019-06-29 13.15.05.jpg - Simplify your life

                      Comment

                      • InterfaceP
                        Trusted Tech

                        250+ Posts
                        • Jun 2013
                        • 489

                        #12
                        Re: Error code 042-326

                        NVM reset for Fault 042-326 is 741-132
                        Fault 042-327 has no NVM reset its a non damaging Fault.

                        Little Video I made many moon's ago, pay attention to the reflective patch (1:53) and the sensor (2:28)

                        YouTube

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                        • positiveg
                          Trusted Tech

                          250+ Posts
                          • Jun 2018
                          • 299

                          #13
                          Re: Error code 042-326

                          Originally posted by InterfaceP
                          NVM reset for Fault 042-326 is 741-132
                          Fault 042-327 has no NVM reset its a non damaging Fault.

                          Little Video I made many moon's ago, pay attention to the reflective patch (1:53) and the sensor (2:28)

                          YouTube
                          Thanks reset the NVM again after making sure the belt was in there properly and the error went away, didn't know had to reset the the NVM again after the change.

                          Comment

                          • positiveg
                            Trusted Tech

                            250+ Posts
                            • Jun 2018
                            • 299

                            #14
                            Re: Error code 042-326

                            Originally posted by InterfaceP
                            NVM reset for Fault 042-326 is 741-132
                            Fault 042-327 has no NVM reset its a non damaging Fault.

                            Little Video I made many moon's ago, pay attention to the reflective patch (1:53) and the sensor (2:28)

                            YouTube
                            Wait that's you. I looked at that video (have looked at it in the past too) but last night i looked at it before I adjusted the belt to make sure that it was done properly then I placed it back in, but I didn't know had to again reset the NVM
                            Thanks bro video worked to make sure wasn't touching the sensor etc.

                            Now if you can assist with the jamming I'm having in the duplex unit lol

                            Comment

                            • knightfall
                              Senior Tech

                              500+ Posts
                              • Jul 2006
                              • 633

                              #15
                              Re: Error code 042-326

                              Originally posted by Phil B.
                              i find that hard to believe... one thing Xerox was anal about.. was including those type procedures in the SM
                              I just checked, its listed in there. Follow the directions and you should be golden. Just remember to clean both sensor,.
                              Get your facts first, and then you can distort them as much as you please.

                              Comment

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