Versalink c405 admin password

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  • Teaf0865

    #16
    Re: Versalink c405 admin password

    Versalink 405DN mfp
    I'm the newer IT tech for a company that doesnt have admin login credentials because last it tech refused to provide them to the customer. Is there anyway you could send the password reset code to avoid performing factory default?

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    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2369

      #17
      Re: Versalink c405 admin password

      Originally posted by Teaf0865
      Versalink 405DN mfp
      I'm the newer IT tech for a company that doesnt have admin login credentials because last it tech refused to provide them to the customer. Is there anyway you could send the password reset code to avoid performing factory default?
      Send me mail - stoadis@gmail.com

      Comment

      • buzz
        Trusted Tech

        Site Contributor
        250+ Posts
        • Aug 2013
        • 287

        #18
        Re: Versalink c405 admin password

        Originally posted by adriansto
        Send me mail - stoadis@gmail.com

        Hi I have a Xerox Versalink C405 locking me out of the admin menu to change the network setting, I've searched the service manual to reset the Admin password but it says to call 2nd level support, can you help me?
        Thanks so much.

        btw i tried both serial number and 1111 to no avail

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        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2369

          #19
          Re: Versalink c405 admin password

          Originally posted by buzz
          Hi I have a Xerox Versalink C405 locking me out of the admin menu to change the network setting, I've searched the service manual to reset the Admin password but it says to call 2nd level support, can you help me?
          Thanks so much.

          btw i tried both serial number and 1111 to no avail
          Send me - stoadis@gmail.com - machine configuration report.

          Comment

          • austinruby
            Junior Member
            • Feb 2020
            • 2

            #20
            Re: Versalink c405 admin password

            Hi, I have a 2 year old Versalink C400, and I cannot login on admin with 1111, although I think I have done it previously. Can anyone help. I think i need to login to be able to set up wifi printing. Thank you

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            • Perfix Solutions
              Junior Member
              • Feb 2020
              • 5

              #21
              Re: Versalink c405 admin password

              Per Xerox Tech Support, Newer machines with recent firmware use the serial number as the admin password. Once in, you can change the admin to whatever you want.

              Peace!

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              • austinruby
                Junior Member
                • Feb 2020
                • 2

                #22
                Re: Versalink c405 admin password

                Thank you, thats done the trick!

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                • MetroDIT

                  #23
                  Re: Versalink c405 admin password

                  Originally posted by adriansto
                  Send me mail = stoadis@gmail.com and attach printer configuration report.
                  I am having the same issue. Can you help with resetting the admin pass?

                  Comment

                  • Perfix Solutions
                    Junior Member
                    • Feb 2020
                    • 5

                    #24
                    Re: Versalink c405 admin password

                    Originally posted by austinruby
                    Thank you, thats done the trick!
                    When Xerox makes their devices now, their SN is their password NOT 1111. Once you log into the device, it will ask you to change it. I would recomond 1111.

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                    • richs
                      Trusted Tech

                      250+ Posts
                      • Nov 2008
                      • 253

                      #25
                      Re: Versalink c405 admin password

                      I got my code and following the instructions in the manual.I cant find the direct print utility.Why does Xerox make it so hard.Other manufactures I just have to go into service mode.

                      Comment

                      • Perfix Solutions
                        Junior Member
                        • Feb 2020
                        • 5

                        #26
                        Re: Versalink c405 admin password

                        Originally posted by richs
                        I got my code and following the instructions in the manual.I cant find the direct print utility.Why does Xerox make it so hard.Other manufactures I just have to go into service mode.
                        Are you trying to log into your device as an admin. First try the SN if that does t work, try 1111. If not you will need to do a factory reset.

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                        • richs
                          Trusted Tech

                          250+ Posts
                          • Nov 2008
                          • 253

                          #27
                          Re: Versalink c405 admin password

                          OK I found the software and got it working.Thank you Xerox for making everything harder than it should be.

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                          • jeff@bluefintech.com

                            #28
                            Re: Versalink c4505 admin password

                            I am 3rd party for a nonprofit and their old IT has changed the admin password on the Versalink c4505 , will someone please assist getting the password reset?

                            Comment

                            • Lee@Addo

                              #29
                              Re: Versalink c405 admin password

                              Originally posted by adriansto
                              Send me mail = stoadis@gmail.com and attach printer configuration report.
                              Hi,

                              I too have managed to get locked out of the Admin log in on a C405 plus had a change of WiFi (forced upon us by a change in landlord), are you able to still help us? I can send you the serial number, report and impressions. I didn't want to just email out of the blue, seemed to be a bit rude to that

                              Thanks in hope and prayers

                              Lee

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                              • Philv

                                #30
                                Re: Versalink c405 admin password

                                I'm locked out on admin password. need help to reset.

                                Thanks

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