The dreaded 303.777.00 fault on 7225 and 78xx series machines

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  • Detonation
    Trusted Tech

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    250+ Posts
    • Feb 2010
    • 333

    The dreaded 303.777.00 fault on 7225 and 78xx series machines

    I have a whole bunch of machines (2 x 78xx series, 3 x 7225 series) that are randomly rebooting, and will only successfully reboot when power is disconnected. I think things go wrong when they try to enter power save mode. When they do, the power saver light goes into the normal 'pulsing' green light, but then all sorts of clicks can be heard in the machines, all lights on the control panel briefly flash, and the power saver button is then steadily green (instead of pulsating). Pushing it will not wake the machine up. After some time the machine will reboot. It will however just stay at the green splash screen without the software version, until you disconnect power. Then
  • prismtech
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    100+ Posts
    • May 2014
    • 198

    #2
    Re: The dreaded 303.777.00 fault on 7225 and 78xx series machines

    They all do exactly this with power saving enabled. Switch to scheduled power settings to fix. Also recommend a 4 a.m. overwrite with reboot. The IOS goes dumb after leaving one of these machines on for more than 24 hours.

    In essence just standard Xerox connectkey garbage.

    Sent from my SM-T530NU using Tapatalk

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    • Detonation
      Trusted Tech

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      • Feb 2010
      • 333

      #3
      Re: The dreaded 303.777.00 fault on 7225 and 78xx series machines

      Thanks for the tip! What would you recommend for the scheduled setting then? Because it will go into power saver still then? Would you recommend scheduled power saver from (for example) 6pm unti 8am, with a 4 am overwrite?

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      • prismtech
        Trusted Tech

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        • May 2014
        • 198

        #4
        Re: The dreaded 303.777.00 fault on 7225 and 78xx series machines

        Originally posted by Detonation
        Thanks for the tip! What would you recommend for the scheduled setting then? Because it will go into power saver still then? Would you recommend scheduled power saver from (for example) 6pm unti 8am, with a 4 am overwrite?
        Exactly! They still go into power save, but I have had good luck with them coming back to life on scheduled times. 4 a.m is fine for the overwrite. It's actually just the reboot you are using it for.... clears the working memory.

        Sent from my SM-T530NU using Tapatalk

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        • Detonation
          Trusted Tech

          Site Contributor
          250+ Posts
          • Feb 2010
          • 333

          #5
          Re: The dreaded 303.777.00 fault on 7225 and 78xx series machines

          Great, will definitely try so and will let you know what happens.

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