Machine not booting

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  • tomson25
    Trusted Tech

    Site Contributor
    100+ Posts
    • Feb 2008
    • 104

    [Error Code] Machine not booting

    Xerox WC7225 machine not booting ,How can I reinstall system software,If anybody have installation procedure please share it with me,I am new in this xerox machine.
  • bhasucbe
    Junior Member
    • Jul 2019
    • 9

    #2
    Re: Machine not booting

    Originally posted by tomson25
    Xerox WC7225 machine not booting ,How can I reinstall system software,If anybody have installation procedure please share it with me,I am new in this xerox machine.
    Firstly you must diagnose the reason for not booting.

    Check the LCD Display near to the network port if its U means you can reinstall the software.

    The software can be downloaded from xerox support website and format 16gb pen drive and create a new folder called Altboot and extract the software file (dlm extension only).

    Insert the pen drive to front usb or rear usb port and restart the printer.

    Comment

    • tomson25
      Trusted Tech

      Site Contributor
      100+ Posts
      • Feb 2008
      • 104

      #3
      Re: Machine not booting

      Originally posted by bhasucbe
      Firstly you must diagnose the reason for not booting.

      Check the LCD Display near to the network port if its U means you can reinstall the software.

      The software can be downloaded from xerox support website and format 16gb pen drive and create a new folder called Altboot and extract the software file (dlm extension only).

      Insert the pen drive to front usb or rear usb port and restart the printer.

      Thanks for the support.In the site there is manual reinstall and auto.Which one to down load ?

      Comment

      • bhasucbe
        Junior Member
        • Jul 2019
        • 9

        #4
        Re: Machine not booting

        Originally posted by tomson25
        Thanks for the support.In the site there is manual reinstall and auto.Which one to down load ?
        you need to download manual software. Auto is used to upgrade the device.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Machine not booting

          Originally posted by tomson25
          Xerox WC7225 machine not booting ,How can I reinstall system software,If anybody have installation procedure please share it with me,I am new in this xerox machine.
          Hi,

          Create a firmware boot USB pen drive if your HDD is ok this should get the Xerox working again,

          PM me should you need the firmware etc,

          Firmware Update - Printer & Copier Firmware

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • tomson25
            Trusted Tech

            Site Contributor
            100+ Posts
            • Feb 2008
            • 104

            #6
            Re: Machine not booting

            Originally posted by copier tech
            Hi,

            Create a firmware boot USB pen drive if your HDD is ok this should get the Xerox working again,

            PM me should you need the firmware etc,

            Firmware Update - Printer & Copier Firmware

            Do you have XEROX firmware

            Comment

            • bhasucbe
              Junior Member
              • Jul 2019
              • 9

              #7
              Re: Machine not booting

              Originally posted by tomson25
              Do you have XEROX firmware

              WorkCentre 7220/7225 File Download

              download manual upgrade file

              Comment

              • tomson25
                Trusted Tech

                Site Contributor
                100+ Posts
                • Feb 2008
                • 104

                #8
                Re: Machine not booting

                Originally posted by bhasucbe
                WorkCentre 7220/7225 File Download

                download manual upgrade file
                In manual upgrade there are so many files all needs to copy in altboot folder?
                xerox.jpg

                Comment

                • bhasucbe
                  Junior Member
                  • Jul 2019
                  • 9

                  #9
                  Re: Machine not booting

                  Originally posted by tomson25
                  In manual upgrade there are so many files all needs to copy in altboot folder?
                  [ATTACH=CONFIG]43203[/ATTACH]
                  Since the machine is totally down you can use 073.xxx ending with 34540.dlm file only inside altboot folder.

                  power off the device and insert the pen drive in front usb port. Power on the device and it will take 45 min approximately to load the software.

                  Comment

                  • tomson25
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2008
                    • 104

                    #10
                    Re: Machine not booting

                    Originally posted by bhasucbe
                    Since the machine is totally down you can use 073.xxx ending with 34540.dlm file only inside altboot folder.

                    power off the device and insert the pen drive in front usb port. Power on the device and it will take 45 min approximately to load the software.
                    Thanks for the support,
                    While installing this firmware at end getting Software upgrade error.

                    Comment

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