Bizhub C224e - Blurry / Fuzzy Printing

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  • Trunkz
    Junior Member

    Site Contributor
    • Feb 2019
    • 5
    #1

    Bizhub C224e - Blurry / Fuzzy Printing

    I've got a C224e unit thats now printing fuzzy documents. Toner units are all over 50% and are genuine; has always been genuine since its life. Drum units were recently changed as well (checked life and around 90%). I've attached a picture to try and illustrate this:

    Imgur: The magic of the Internet

    Tried to attach on the post but i assume the filesize was too large.
    Tags: c224e, fuzzy, life, printing, units
    • Trunkz
      Junior Member

      Site Contributor
      • Feb 2019
      • 5
      #2
      Re: Bizhub C224e - Blurry / Fuzzy Printing

      This only seems to happen with colour prints. Printing in black & white doesn't present the same problem. I'm at a loss as to what it could be; i've looked at the transfer belt life & transfer roller and those show around the 20% mark. Can anyone point me in the general direction.

      Much appreciated.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22698
          #3
          Re: Bizhub C224e - Blurry / Fuzzy Printing

          I must not be seeing your samples, because you couldn't offer a solid charcoal gray page as a sample for blurry images ... could you? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Trunkz
              Junior Member

              Site Contributor
              • Feb 2019
              • 5
              #4
              Re: Bizhub C224e - Blurry / Fuzzy Printing

              Originally posted by blackcat4866
              I must not be seeing your samples, because you couldn't offer a solid charcoal gray page as a sample for blurry images ... could you? =^..^=
              Here we go! Managed to attach it.

              xLhKdIw.jpg

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152
                  #5
                  Re: Bizhub C224e - Blurry / Fuzzy Printing

                  Originally posted by Trunkz
                  Here we go! Managed to attach it.

                  [ATTACH=CONFIG]43591[/ATTACH]
                  ....colors not aligning....looks like a registration calibration issue!!! Also, make sure that the cam actuators that engage the rollers behind the transfer belt section of each color are not broken, bound or failing. Take the transfer belt out and look at the actuator cams at the rear of the transfer belt! Non-contact or extra distance of the belt with the drum can cause toner transfer scatter on the belt!
                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698
                      #6
                      Re: Bizhub C224e - Blurry / Fuzzy Printing

                      Your color registration is horrible. Have you cleaned the patch sensors? Have you done stabilization and gradation? =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Trunkz
                          Junior Member

                          Site Contributor
                          • Feb 2019
                          • 5
                          #7
                          Re: Bizhub C224e - Blurry / Fuzzy Printing

                          Originally posted by blackcat4866
                          Your color registration is horrible. Have you cleaned the patch sensors? Have you done stabilization and gradation? =^..^=
                          Nice one. Worked like a charm. I had to erase an old alert on the system via the service mode (old CS call-home mode). I've noticed the toner levels are incorrect; is there a way to update these bar removing and re-inserting? Cyan, Black and Yellow are reporting at 17% when I replaced them with genuine units yesterday so all should be >99%.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22698
                              #8
                              Re: Bizhub C224e - Blurry / Fuzzy Printing

                              Those toner level bar graphs are estimates at best. The only way to get a temporarily accurate reading is inserting new cartridges. The good news is that the accuracy of these graphs is unimportant. When it gets down to 0%, it will stay at 0% until the actual toner runs out.

                              Don't give it a second thought. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Trunkz
                                  Junior Member

                                  Site Contributor
                                  • Feb 2019
                                  • 5
                                  #9
                                  Re: Bizhub C224e - Blurry / Fuzzy Printing

                                  Originally posted by blackcat4866
                                  Those toner level bar graphs are estimates at best. The only way to get a temporarily accurate reading is inserting new cartridges. The good news is that the accuracy of these graphs is unimportant. When it gets down to 0%, it will stay at 0% until the actual toner runs out.

                                  Don't give it a second thought. =^..^=
                                  You have been most helpful :-)

                                    Comment

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