Xerox work center 7556 wont scan or print but will copy now

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  • BaconSteve
    Trusted Tech

    100+ Posts
    • Apr 2019
    • 140

    #16

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    • tonerjockey
      Senior Tech

      500+ Posts
      • Apr 2014
      • 560

      #17
      Re: Xerox work center 7556 wont scan or print but will copy now

      Ok, thank you BaconSteve. that spells it out clearly for me. i will go and see what it actually does or not. check the fan. i will take your advice. i don't have enough experience on this, and i feel lately i have lost my younger edge.

      and this one is a 30 mile round trip to downtown outskirts.
      started at X in early 79.

      Have a great day, Jim

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      • BaconSteve
        Trusted Tech

        100+ Posts
        • Apr 2019
        • 140

        #18

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        • tonerjockey
          Senior Tech

          500+ Posts
          • Apr 2014
          • 560

          #19
          Re: Xerox work center 7556 wont scan or print but will copy now

          Hi bacon Steve, good news, the machine was Dead for the customer to, I did the past, and it looked like yours, stuff was like a sticker. Then did the alt not, then it did the encripting, . It's still doing it's thinking.
          I want able to even probably out a config page and I tried several times.

          Wishing now I had tried to see if I could log on to it from web console and get customer settings, but, oh it's ready.

          Never printer a config.
          Now I am trying again to print it manually and it did.

          I am wondering how top replace the SSD HDD.
          Do I swape it and just do another altboot??

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          • tonerjockey
            Senior Tech

            500+ Posts
            • Apr 2014
            • 560

            #20
            Re: Xerox work center 7556 wont scan or print but will copy now

            Oh, it's still going thru another software upgrade. 30 minutes into the altboot now.

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            • BaconSteve
              Trusted Tech

              100+ Posts
              • Apr 2019
              • 140

              #21
              Re: Xerox work center 7556 wont scan or print but will copy now

              Lol, good times! Yes, no need to format the drive. Just plug it in and perform the altboot.


              Sent from my iPhone using Tapatalk

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              • tonerjockey
                Senior Tech

                500+ Posts
                • Apr 2014
                • 560

                #22
                Re: Xerox work center 7556 wont scan or print but will copy now

                Wow, you guys know your stuff.

                Wish I'd have known about plug and play on the hard drive.
                I am leary that it's old but I thought of it has all the system software on it and I wasnt able to make a clone, I'd be having more trouble.

                Turned out well all in all. Since it was un usable, it didn't hurt to try.

                It wouldn't even print a config prior.

                So the alt boot seems to have resolved the issue, and it saved the settings. So there printing now.

                I am not able to get into the web console entering the printers ip address info the browser.

                Their on a server so maybe that's it?

                Thanks so much guys, you gave me back so much encouragement that I really needed now.
                Been a hard month.

                Thank you so much and I owe you, Jim. Have a great day and evening.

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                • BaconSteve
                  Trusted Tech

                  100+ Posts
                  • Apr 2019
                  • 140

                  #23

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                  • tonerjockey
                    Senior Tech

                    500+ Posts
                    • Apr 2014
                    • 560

                    #24
                    Re: Xerox work center 7556 wont scan or print but will copy now

                    thanks Brother.


                    like last week, i get to a new customer with a Sharp AR M257 for jamming and been sitting for several years.

                    i right off see the exit tray flapper bent and folded blocking the paper path and a jam there.

                    and i broke the cardinal rule, not making a test copy before touching it.

                    looking into the fuser and didn't want it to seem that easy, i open the fuser lower claw guide and proceed to scrap clumps of toner from them, as obviously,,, that could cause jams. after i was almost done, crouched down into this weird office space where the room has a wall that is like a triangle with the machine crammed in there, i suddenly hear this CRACK, and yep, why would i be putting weight onto a plastic part that is mounted to a hot fuser.


                    thankfully the man didn't come back to watch every move i made until after that happened.


                    so, as we pros do, we carry on like nothing happened, and as he comes back, i explain that fuser parts get brittle and crack and we repair them.


                    out comes the super glue pro gel and there you have it.



                    so, a dumb question... this machine crashing that takes an "Altboot" to fix, is that caused by the system software getting corrupt somehow? i mean, if it worked for years, why would it stop. does Xerox like cell phone and computer companies, insist upon updates which overload the device??


                    anyway, just wondering.

                    have a great night and thank you so much, Jim

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                    • BaconSteve
                      Trusted Tech

                      100+ Posts
                      • Apr 2019
                      • 140

                      #25

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