Problem with Xerox Workcenter 7225i

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  • michaelw23
    • Dec 2024

    [Misc] Problem with Xerox Workcenter 7225i

    I have a Xerox Workcenter 7225i, the problem is as follows.


    Problem with ADF .

    Whenever i place document\s in the ADF, a message something like that is prompted

    Please choose the flatbed or the ADF to continue. We cannot use the ADF

    When i remove the document , this message is no longer displayed.


    Question :- I think that the sensor is still good because the ADf can detect my documents but still why does the system asking to make a choice.
    Is there a configuration setting to set it Auto as ADF sense paper. Or is there a problem with the ADF.


    Problem with printing

    We have three computers printing to that Xerox printer on the network , we have installed the latest printer driver .
    We have notice that very seldom , if we print to the printer , no documents come out of the printer. We have to restart the printer ( Cold boot) and then documents are printed

    Your help and advise would be most appreciated.
  • howling
    Technician
    • Feb 2019
    • 35

    #2
    Re: Problem with Xerox Workcenter 7225i

    make sure there is no ip conflict...when your printing problem occurs turn off your machine and ping it if it responds then you have a ip conflict...seen this a lot

    Comment

    • jhalfhide
      Trusted Tech

      250+ Posts
      • Apr 2015
      • 450

      #3
      Re: Problem with Xerox Workcenter 7225i

      The adf / glass issue is the sensor that detects the lid being up/down. You can usually get away with taping a penny or similar, over the area where the black plunger hits so that it activates sooner.

      The official fix is a hinge repair mod kit

      Sent from my LYA-L09 using Tapatalk

      Comment

      • BaconSteve
        Trusted Tech

        100+ Posts
        • Apr 2019
        • 140

        #4

        Comment

        • shinchan
          Trusted Tech

          100+ Posts
          • May 2011
          • 182

          #5
          Re: Problem with Xerox Workcenter 7225i

          Originally posted by jhalfhide
          The adf / glass issue is the sensor that detects the lid being up/down. You can usually get away with taping a penny or similar, over the area where the black plunger hits so that it activates sooner.

          The official fix is a hinge repair mod kit

          Sent from my LYA-L09 using Tapatalk
          hi. can you please post a picture of that hinge repair mod kit?

          I'm curious and would like to know more about that repair/mod kit for the left hinge I presume

          Comment

          • jhalfhide
            Trusted Tech

            250+ Posts
            • Apr 2015
            • 450

            #6
            Re: Problem with Xerox Workcenter 7225i

            Originally posted by shinchan
            hi. can you please post a picture of that hinge repair mod kit?

            I'm curious and would like to know more about that repair/mod kit for the left hinge I presume
            I won't be back at my laptop to find the Edoc bulletin until the weekend but basically it's as follows.

            The hinge is too strong and the plastic too thin so you get warping and cracking. The only sign initially is the error about originals and then with extended continued usage you will see the cracking.

            The innovator kit contains metal brackets, bolts, screws and a drill bit which goes on your screwdriver. You drill the plastic and attach the metal plates to strengthen the hinge surrounds.

            Will post the innovator part no when I can but it's worth ordering just for the screwdriver drill bit they send you, which has helped me since with countless field bodges

            Sent from my LYA-L09 using Tapatalk

            Comment

            • shinchan
              Trusted Tech

              100+ Posts
              • May 2011
              • 182

              #7
              Re: Problem with Xerox Workcenter 7225i

              Originally posted by jhalfhide
              I won't be back at my laptop to find the Edoc bulletin until the weekend but basically it's as follows.

              The hinge is too strong and the plastic too thin so you get warping and cracking. The only sign initially is the error about originals and then with extended continued usage you will see the cracking.

              The innovator kit contains metal brackets, bolts, screws and a drill bit which goes on your screwdriver. You drill the plastic and attach the metal plates to strengthen the hinge surrounds.

              Will post the innovator part no when I can but it's worth ordering just for the screwdriver drill bit they send you, which has helped me since with countless field bodges

              Sent from my LYA-L09 using Tapatalk
              all right. i'm having the same problem too. okay. i will wait for your edoc bulletin. thank you

              Comment

              • rockdude
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2011
                • 257

                #8
                Re: Problem with Xerox Workcenter 7225i

                There are a Right & Left Repair Kit Mods.

                I have posted both.
                Attached Files

                Comment

                • hobbele
                  Technician
                  • Nov 2019
                  • 38

                  #9
                  Re: Problem with Xerox Workcenter 7225i

                  Originally posted by jhalfhide
                  You can usually get away with taping a penny or similar, over the area where the black plunger hits so that it activates sooner.
                  Don't use this Repair Kit, just do what jhalfhide says ;-)
                  It's the best and easiest way to repair it.

                  Just press the back left on the DADF before doing anything. So you can easily test if it works.

                  Comment

                  • jhalfhide
                    Trusted Tech

                    250+ Posts
                    • Apr 2015
                    • 450

                    #10
                    Re: Problem with Xerox Workcenter 7225i

                    Originally posted by hobbele
                    Don't use this Repair Kit, just do what jhalfhide says ;-)
                    It's the best and easiest way to repair it.

                    Just press the back left on the DADF before doing anything. So you can easily test if it works.
                    We do that most of the time now but if they're heavy glass users, the hinge eventually goes. We've done 2 machines with the full repair kit. The rest have a small square of thick car numberplate tape on them

                    Sent from my LYA-L09 using Tapatalk

                    Comment

                    • Jack79
                      Trusted Tech

                      250+ Posts
                      • Jul 2014
                      • 305

                      #11
                      Re: Problem with Xerox Workcenter 7225i

                      I just stick something under scanner lid to let activate the sensor.

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