copy option not available

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 279

    #1

    [Error Code] copy option not available

    I have a problem with my xerox 550. As it start up it shows the following error code 061-328.
    Neither of the copying menu or the network menu are available.sometimes am getting the error code 062-360
    I would be grateful if you can help.
    Thank you.
  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 365

    #2
    Re: copy option not available

    062-360 is a problem with the copy unit (carriage position problem). 061-328 is a problem between C ROS and MCU PWB. Can be either ROS, or flat cables, or MCU PWB.

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