Xerox DC252 error code 091-311

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  • mshabban
    Trusted Tech
    • Jan 2017
    • 101

    Xerox DC252 error code 091-311

    Hello guys ,hope yo all safe and well, am having trouble woth a xerox dc252 showing 091-311,i have replaced the charge coroton,replaced new black drum,i have also replaced the pre-clean motor assy from behind ,i am now abit stuck ,any ideas will be much appreciated,thanks
  • knightfall
    Senior Tech

    500+ Posts
    • Jul 2006
    • 633

    #2
    Re: Xerox DC252 error code 091-311

    Originally posted by mshabban
    Hello guys ,hope yo all safe and well, am having trouble woth a xerox dc252 showing 091-311,i have replaced the charge coroton,replaced new black drum,i have also replaced the pre-clean motor assy from behind ,i am now abit stuck ,any ideas will be much appreciated,thanks
    sorry I don't remember dc252 having that fault code I remember that 91-310 is a waste auger is blocked but they usually group faults together is same area of copier. May want to double check the fault.
    Get your facts first, and then you can distort them as much as you please.

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    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1748

      #3
      Re: Xerox DC252 error code 091-311

      Did you check CC cleaner motor from diagnostic

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      • mshabban
        Trusted Tech
        • Jan 2017
        • 101

        #4
        Re: Xerox DC252 error code 091-311

        Originally posted by xcopytech
        Did you check CC cleaner motor from diagnostic
        Yes ,i did check the cc cleaner motor ,i even had to change it from a working machine but all invain,error code is still on , just wondering if theres a reset procedure i can do ,pliz any idea is most welcome.

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        • mshabban
          Trusted Tech
          • Jan 2017
          • 101

          #5
          Re: Xerox DC252 error code 091-311

          Problem solved ,thanks to everyone who tried to help, now the reason why the machine was declaring 091-311 is because the CC motor sensor was not being powered ,its cabled had been broken.fixed it and now machine is very fine.

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