No black developer Xerox 700

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  • MRJESSE
    Technician
    • Jun 2017
    • 39

    No black developer Xerox 700

    Developer housing becomes empty after 15,000 pages. Changed developer housing and continue to add more developer material. But developer material continues to disappear.

    Any ideas?
  • jhalfhide
    Trusted Tech

    250+ Posts
    • Apr 2015
    • 450

    #2
    Re: No black developer Xerox 700

    K Dev bias board. Left hand side panel, small board towards the front of the machine

    Sent from my LYA-L09 using Tapatalk

    Comment

    • Detonation
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2010
      • 333

      #3
      Re: No black developer Xerox 700

      Test the black toner dispense motor and dispense pipe. When there is not enough supply of toner it will empty the developer.

      Comment

      • MrBafner
        Technician

        50+ Posts
        • Apr 2011
        • 61

        #4
        Re: No black developer Xerox 700

        Originally posted by jhalfhide
        K Dev bias board. Left hand side panel, small board towards the front of the machine

        Sent from my LYA-L09 using Tapatalk
        Would you have a part number that I can give to Xerox please ?

        Comment

        • MRJESSE
          Technician
          • Jun 2017
          • 39

          #5
          Re: No black developer Xerox 700

          Originally posted by MrBafner
          Would you have a part number that I can give to Xerox please ?
          105E17732

          Comment

          • MrBafner
            Technician

            50+ Posts
            • Apr 2011
            • 61

            #6
            Re: No black developer Xerox 700

            Originally posted by MRJESSE
            105E17732
            Thank you for your help.

            I have ordered the board. Should be here in the next day or 2.

            I have replaced the drum, both toners, and the developer housing and filled with fresh dev.

            The dev housing was completely empty after 120 prints after filling the dev unit with dev .. no toner, no dev was in the dev unit when I took it out and had a look.

            I replaced the black dispenser motor, but do not have any developer to test. I did run a 100 pages and no toner was delivered into the developer housing.

            I did notice the Black Toner CRUM Read Board .. I'm not sure what this does and can't find anything online. Does this control the black dispenser motor at all ?

            Comment

            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 333

              #7
              Re: No black developer Xerox 700

              You can test the toner dispense motors from diagnostics Would be interesting to know if they work. The CRUM board just reads the chip from the toner


              Sent from my iPhone using Tapatalk

              Comment

              • MrBafner
                Technician

                50+ Posts
                • Apr 2011
                • 61

                #8
                Re: No black developer Xerox 700

                OMG .. it just keeps draining the developer housing of everything.

                No toner is dropping into the dev unit at all, I am sure.

                Have now replaced the K Dev bias board, the black dispnser motor, both black toner cartridges, the dev unit itself, the drum, and the ibt belt.

                The shoot is clear, but did notice a little strip with a silver patch at the end of it coming out of the black shoot. None of the other Xerox machines I have worked upon has this acrylic strip with silver patch.

                Any other suggestions please ?

                Comment

                • Detonation
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Feb 2010
                  • 333

                  #9

                  Comment

                  • MrBafner
                    Technician

                    50+ Posts
                    • Apr 2011
                    • 61

                    #10
                    Re: No black developer Xerox 700

                    After 375 pages it started to fade again indicating no toner, then at 470 SRA3 double sided pages it produced the toner dispenser error 093-317 and has a NVM of 3.

                    Comment

                    • Detonation
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Feb 2010
                      • 333

                      #11
                      Re: No black developer Xerox 700

                      Ah, so there you go. Troubleshoot the toner dispense motor. You said you replaced it. 100% sure the replacement is ok? Did you reset the NVM to 0? Sure you replaced the dispense motor (flat white motor at the front) for the black toner and not the agitator motor, for example?


                      Sent from my iPhone using Tapatalk

                      Comment

                      • MrBafner
                        Technician

                        50+ Posts
                        • Apr 2011
                        • 61

                        #12
                        Re: No black developer Xerox 700

                        Can you explain how to do this please ?

                        Comment

                        • MrBafner
                          Technician

                          50+ Posts
                          • Apr 2011
                          • 61

                          #13
                          Re: No black developer Xerox 700

                          Originally posted by Detonation
                          Ah, so there you go. Troubleshoot the toner dispense motor. You said you replaced it. 100% sure the replacement is ok? Did you reset the NVM to 0? Sure you replaced the dispense motor (flat white motor at the front) for the black toner and not the agitator motor, for example?


                          Sent from my iPhone using Tapatalk

                          This was the old one that we replaced with a new one. That board we replaced looked more like the ones from a Xerox 5580 and not the one Xerox sent us for the 700.

                          Either way .. we still have a problem with the dispenser motor .. not exactly sure how to run the diagnostic tool on this part .. yes, we have reset the NVM 762-315 to 0
                          Attached Files

                          Comment

                          • Detonation
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Feb 2010
                            • 333

                            #14
                            Re: No black developer Xerox 700

                            Run K dispense motor from Component Control in diagnostics, chain link 093-009. Do you hear sound?

                            Comment

                            • MrBafner
                              Technician

                              50+ Posts
                              • Apr 2011
                              • 61

                              #15
                              Re: No black developer Xerox 700

                              Originally posted by Detonation
                              Run K dispense motor from Component Control in diagnostics, chain link 093-009. Do you hear sound?
                              After entering it .. the machine went hmmmmm with a motion noise. It then displayed the following.
                              Attached Files

                              Comment

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