Horizontal lines in prints C75

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  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    Horizontal lines in prints C75

    Please take a look at prints made and also drum test
    We had the tech Ce in do some ori t's etc. We ran about 15000.prints of a form but was mainly black ink, last two days. And because was forms was all letters no graphics but a all logo at the top. We experienced nothing like this. Yesterday now we noticed this in the prints
    They seem very consistent.
    Don't want to believe it may be the lasers because then why on all the pro t's and about se level of consistency between each line et

    Please assist thanks

    Sent from my SM-G955F using Tapatalk
  • positiveg
    Trusted Tech

    250+ Posts
    • Jun 2018
    • 299

    #2
    Re: Horizontal lines in prints C75

    Ok the issue seemed to have been bad black toner.
    I peeped at the black developer it was good.
    Then remembers put in a black toner that got out of a sale from a seller.bad choice they really messed so now I'm getting better prints but I need to know why this is happening

    Sent from my SM-G955F using Tapatalk

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    • positiveg
      Trusted Tech

      250+ Posts
      • Jun 2018
      • 299

      #3
      Re: Horizontal lines in prints C75

      The lines are back. I'm not sure if the faulty black toner has completely run through the system. Which I thought it had or what but take a look at the prints the lines

      Sent from my SM-G955F using Tapatalk

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      • Detonation
        Trusted Tech

        Site Contributor
        250+ Posts
        • Feb 2010
        • 333

        #4
        Re: Horizontal lines in prints C75

        What's the repeating distance of these bands?

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        • positiveg
          Trusted Tech

          250+ Posts
          • Jun 2018
          • 299

          #5
          Re: Horizontal lines in prints C75

          Originally posted by Detonation
          What's the repeating distance of these bands?
          approx 1 cm

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          • Eremite
            Technician
            • Mar 2019
            • 12

            #6
            Re: Horizontal lines in prints C75

            Chek the gear in second transfer roll.
            When the machine is printing, do you hear abnormal noise?

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            • positiveg
              Trusted Tech

              250+ Posts
              • Jun 2018
              • 299

              #7
              Re: Horizontal lines in prints C75

              Well I changed the developing unit in the black. Just say got a few good prints then back to normal follows by a grinding sound like it's coming from the back of the machine. Like gears. The 2nd BTE just messy. But I think that's from the magenta developing unit cover plastic strip being burst off so we installing a new one tomorrow. But that grinding sound happened before we change the waste toner unit ans now it's back I don't know this printer is causing more harm than good right now

              Sent from my SM-G955F using Tapatalk

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              • Milo Wilson
                Trusted Tech

                250+ Posts
                • Feb 2009
                • 483

                #8
                Re: Horizontal lines in prints C75

                Rear waste auger is bound up. Backing up all the developers.

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                • positiveg
                  Trusted Tech

                  250+ Posts
                  • Jun 2018
                  • 299

                  #9
                  Re: Horizontal lines in prints C75

                  Originally posted by Milo Wilson
                  Rear waste auger is bound up. Backing up all the developers.
                  Strange I bough the entire unit for HST. And some other parts like leveler for hat area.
                  This thing giving more issues.
                  But would it cause the lines in the prints or just the lines?

                  Sent from my SM-G955F using Tapatalk

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                  • positiveg
                    Trusted Tech

                    250+ Posts
                    • Jun 2018
                    • 299

                    #10
                    Re: Horizontal lines in prints C75

                    Ok I pulled the waste toner cartridge and like you could tell it was backed up. So I emptied it. The noise is gone.
                    But the prints well the lines are more widely spaced a little over an inch, apart.
                    I'm so lost right now. As what we though was giving the issue a bad black toner now we jus not getting the correct colours one an and the lines

                    Sent from my SM-G955F using Tapatalk

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                    • Detonation
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Feb 2010
                      • 333

                      #11
                      Re: Horizontal lines in prints C75

                      It's weird that the black looks just fine on the color prints. Makes it seems like it's only a problem with high coverage?

                      Strange I bough the entire unit for HST. And some other parts like leveler for hat area.


                      I'm not sure what you mean by this. After changing the waste toner box, did you you check and empty the entire waste toner auger system?

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                      • positiveg
                        Trusted Tech

                        250+ Posts
                        • Jun 2018
                        • 299

                        #12
                        Re: Horizontal lines in prints C75

                        I've printed the test pattern and this is how it comes out and how the 2nd BTR looks

                        Sent from my SM-G955F using Tapatalk

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                        • Detonation
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Feb 2010
                          • 333

                          #13
                          Re: Horizontal lines in prints C75

                          Looks like a transfer problem to me... have you tried replacing the 2nd BTR?


                          Sent from my iPhone using Tapatalk

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                          • positiveg
                            Trusted Tech

                            250+ Posts
                            • Jun 2018
                            • 299

                            #14
                            Re: Horizontal lines in prints C75

                            Thanks all. yeah I cleaned out the 2nd BTR unit. I think after the issue of waste toner and dev spilling back into the unit might have led to it being extremely messy. I wasn't ale to strip it down fully ( the tech will do that tomorrow but I was able to empty it, blow it out and the print quality improved. I ran several test and was very impressed.
                            i think though the lens especially the magenta one needs cleaning badly because the magenta unit cover plastic got torn off so it was running like that for a while and spilling all over . So I'm seeing like fades in the magenta red etc print.
                            Will provide pics and more info tomorrow
                            but thanks all for the help so far. I really appreciate it.

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                            • positiveg
                              Trusted Tech

                              250+ Posts
                              • Jun 2018
                              • 299

                              #15
                              Re: Horizontal lines in prints C75

                              Originally posted by Detonation
                              It's weird that the black looks just fine on the color prints. Makes it seems like it's only a problem with high coverage?



                              I'm not sure what you mean by this. After changing the waste toner box, did you you check and empty the entire waste toner auger system?[/COLOR]
                              Yes what I realise in the waste toner box (was causing the noise), seems like the toner was built up at the entrance into the waste toner box because when i opened the door and began sliding it out like it just blew out and from then no more noise but the BTR seems like was the issue getting all prints good but magenta so will check the lens as they might be dirty.
                              Wished if the lens were easy to clean like those in Konika etc lol

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