system error

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277

    [Error Code] system error

    i have a xerox wc7835i with fuser system error i have replaced the fuser unit still the error is there the machine counter is 64,364 but when i enter in diagnostic dc 135 CRU/HFSI estimated page remaining for 2nd BTR, Fuser unit,Transfer cleaner,Msi feed roll and Belt assembly is showing 2,147,483,647 they cant be reset but others are at 0 i have tried to upgrade the firmware i have tried to initializing the NVM still nothing is changing what could be the problem
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