xerox 700 077-311

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  • David 700
    Junior Member
    • Jan 2021
    • 6

    [Error Code] xerox 700 077-311

    Hi New to the site and thank you for any help you could give
    xerox 700 with constant 077-311 error and vibrating from nip roller on warm up
    have replaced with working decurler unit and new one but same errors and vibrations, rails was slightly out of alignment and have been replaced
    any suggestions will be much appreciated, customer losing work after just starting up and trying to help
    David
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: xerox 700 077-311

    Originally posted by David 700
    Hi New to the site and thank you for any help you could give
    xerox 700 with constant 077-311 error and vibrating from nip roller on warm up
    have replaced with working decurler unit and new one but same errors and vibrations, rails was slightly out of alignment and have been replaced
    any suggestions will be much appreciated, customer losing work after just starting up and trying to help
    David
    Fault Code 077-311: Invert Release Failure

    Fault Code 077-311: Invert Release Failure

    do you have the manual for this unit?

    Comment

    • David 700
      Junior Member
      • Jan 2021
      • 6

      #3
      Re: xerox 700 077-311

      Originally posted by Phil B.
      Fault Code 077-311: Invert Release Failure

      Fault Code 077-311: Invert Release Failure


      do you have the manual for this unit?
      nope fraid not

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: xerox 700 077-311

        Originally posted by David 700
        nope fraid not
        put all manual requests here: https://www.copytechnet.com/forums/s...nual-requests/

        IMHO anyone that tries working on a Xerox unit WITHOUT a manual is shooting himself in the foot from the jump.

        Comment

        • David 700
          Junior Member
          • Jan 2021
          • 6

          #5
          Re: xerox 700 077-311

          Originally posted by Phil B.
          put all manual requests here: https://www.copytechnet.com/forums/s...nual-requests/

          IMHO anyone that tries working on a Xerox unit WITHOUT a manual is shooting himself in the foot from the jump.
          very true, i will request as soon as i possibly can, have to wait 15 days
          has always been in the past replace the unit but stumped with this one

          David

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2329

            #6
            Re: xerox 700 077-311

            Originally posted by David 700
            Hi New to the site and thank you for any help you could give
            xerox 700 with constant 077-311 error and vibrating from nip roller on warm up
            have replaced with working decurler unit and new one but same errors and vibrations, rails was slightly out of alignment and have been replaced
            any suggestions will be much appreciated, customer losing work after just starting up and trying to help
            David
            Visualy inspect invertor release motor and drive belt.

            Comment

            • David 700
              Junior Member
              • Jan 2021
              • 6

              #7
              Re: xerox 700 077-311

              Originally posted by adriansto
              Visualy inspect invertor release motor and drive belt.
              all is clean free from any toner all been greased up
              there is no reason for this to fail

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: xerox 700 077-311

                Originally posted by David 700
                all is clean free from any toner all been greased up
                there is no reason for this to fail
                have you tested in the SM motor test?

                Comment

                • David 700
                  Junior Member
                  • Jan 2021
                  • 6

                  #9
                  Re: xerox 700 077-311

                  Originally posted by Phil B.
                  have you tested in the SM motor test?
                  yup 010-011 and 010-012 both vibrate

                  Comment

                  • irdicheku
                    Technician
                    • Aug 2019
                    • 17

                    #10
                    Re: xerox 700 077-311

                    you can try change the front door interlock, sometimes can solve it.

                    Hope this helps.

                    Comment

                    • David 700
                      Junior Member
                      • Jan 2021
                      • 6

                      #11
                      Re: xerox 700 077-311

                      Originally posted by irdicheku
                      you can try change the front door interlock, sometimes can solve it.

                      Hope this helps.

                      thank you
                      found the rails was damaged to rear stopping the couplers from locking together

                      David

                      Comment

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