Brand new C9065 with Fiery XE-i

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  • copytechman
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2008
    • 926

    #1

    Brand new C9065 with Fiery XE-i

    3 issues and any assistance would be appreciated.

    1, Date and time keep resetting to ... default?

    2, Fiery buttons not showing up on op panel, confirmed everything is cool, have 00 on controller, all cables plugged in properly, can see fiery from ip in browser and machine via the webtools without issue, can configure webtools ( to a degree ) and machine via browser.

    3. And finally see sample attached.. have reseated K ribbons on mcu, swapped drum, charger and dev. verify dev can paint the drum and transfer is normal (using a flashlight to "paint" image on drum).

    Cant get into webtools without password but can't program the fiery without the startup page printing properly which doesnt due to the black issue.

    Let me know if ya have any thoughts.. thx!

    A.
    Attached Files
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Brand new C9065 with Fiery XE-i

    if it's new return it to Xerox

    Comment

    • copytechman
      Senior Tech

      Site Contributor
      500+ Posts
      • Nov 2008
      • 926

      #3
      Re: Brand new C9065 with Fiery XE-i

      Originally posted by Phil B.
      if it's new return it to Xerox
      Hemmmmm lol we did with one already that was all smashed up in the box... start the same process with this one too you think?

      Regards!

      A.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: Brand new C9065 with Fiery XE-i

        Originally posted by copytechman
        Hemmmmm lol we did with one already that was all smashed up in the box... start the same process with this one too you think?

        Regards!

        A.
        yes

        i hate xerox crap

        Comment

        • copytechman
          Senior Tech

          Site Contributor
          500+ Posts
          • Nov 2008
          • 926

          #5
          Re: Brand new C9065 with Fiery XE-i

          Originally posted by Phil B.
          yes

          i hate xerox crap
          LOL!

          It is annoying I admin.. any thoughts on the fiery icon thing?

          Regards!

          Comment

          • copytechman
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2008
            • 926

            #6
            Re: Brand new C9065 with Fiery XE-i

            Originally posted by copytechman
            LOL!

            It is annoying I admin.. any thoughts on the fiery icon thing?

            Regards!
            So found the fiery thing.... the machines password has to be default (1111) or the sn#. Once I switched it the button came up on the op screen.

            Unfortunately the BIOS ID is in the portion of the page that fades out and the fiery won't print the config page short edge...

            Lovely.

            A.

            Comment

            • copytechman
              Senior Tech

              Site Contributor
              500+ Posts
              • Nov 2008
              • 926

              #7
              Re: Brand new C9065 with Fiery XE-i

              Originally posted by copytechman
              So found the fiery thing.... the machines password has to be default (1111) or the sn#. Once I switched it the button came up on the op screen.

              Unfortunately the BIOS ID is in the portion of the page that fades out and the fiery won't print the config page short edge...

              Lovely.

              A.
              And solved the image thing, above the k drum is a chute that the laser light comes down through, attached to the chute is plate with adhesive that had become detached somehow, it was sitting up too high and obstructing the laser light towards the rear of the device . Managed to reseat it and black is normal now. And the clock seems to have stabilized too . Go figure

              stay tuned !

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #8
                Re: Brand new C9065 with Fiery XE-i

                Originally posted by copytechman
                And solved the image thing, above the k drum is a chute that the laser light comes down through, attached to the chute is plate with adhesive that had become detached somehow, it was sitting up too high and obstructing the laser light towards the rear of the device . Managed to reseat it and black is normal now. And the clock seems to have stabilized too . Go figure

                stay tuned !
                Good Job brother!

                Sent from my SM-G960U using Tapatalk

                Comment

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