Xerox WorkCentre 7830 error 362.310.00 (362-310)

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  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 333

    Xerox WorkCentre 7830 error 362.310.00 (362-310)

    Xerox WorkCentre 7830 gives a 362.310.00 after boot-up. Scan unit does not light up or make the usual noises during boot-up. I have replaced:

    • IIT PWB
    • IH PWB
    • MCU-PF PWB
    • MDS PWB
    • MDM PWB
    • Backplane PWB
    • SBC


    Also done forced Altboot and tried to initialize scanner NVM. The latter won't work as there seems to be no communication to the scan PWB.

    What else can I be missing? The cables and connectors are all looking good.
  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 333

    #2
    Re: Xerox WorkCentre 7830 error 362.310.00 (362-310)

    Found the problem. The NVM chip on the SBC turned out to be the problem. Replaced it, and it's working fine now.

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