Versant 280, i-EFI DOA

[Rusty.Harris]

New install...a week later the fiery crashed big time. HDD doa. New HDD, wouldn't install.
EFI said that from the screen we had, it sounded like the fiery motherboard was bad, so it
is on the way. Now, what we WANTED to do, was to get the customer where they could
just print. We spent hours trying everything to just put in a driver to get it to print, without
the fiery, but no luck. Tech called the hotline, said it was a known issue that if this machine
had a fiery, there wasn't any way to make it print. We couldn't even get it to print via a
thumb drive on the USB port. Ok, what did we miss?

[Caffeine]

Re: Versant 280, i-EFI DOA

This machine has _NO_ built in print functionality. Through a Fiery is the only way to print.

The hotline was only semi-accurate. It isn't a case that if a Fiery had been installed, it can no longer print (implying that installing a Fiery deactivates the built-in print function) because there is no print function in any Versant model, to begin with.

[Rusty.Harris]

Re: Versant 280, i-EFI DOA

This machine has _NO_ built in print functionality. Through a Fiery is the only way to print.

The hotline was only semi-accurate. It isn't a case that if a Fiery had been installed, it can no longer print (implying that installing a Fiery deactivates the built-in print function) because there is no print function in any Versant model, to begin with.

I guess they changed it from the C60-70. You could print to them without the Fiery. I kind of thought something was up...
When I set up a C60/70, the interface for the fiery wasn't built into the machine (as I remember?). But, on the 280, the
board was already connected.

[Rusty.Harris]

Re: Versant 280, i-EFI DOA

This machine has _NO_ built in print functionality. Through a Fiery is the only way to print.

The hotline was only semi-accurate. It isn't a case that if a Fiery had been installed, it can no longer print (implying that installing a Fiery deactivates the built-in print function) because there is no print function in any Versant model, to begin with.

I guess they changed it from the C60-70. You could print to them without the Fiery. I kind of thought something was up...
When I set up a C60/70, the interface for the fiery wasn't built into the machine (as I remember?). But, on the 280, the
board was already connected.

[Caffeine]

[Rusty.Harris]

Re: Versant 280, i-EFI DOA

Well, it's back up and running. The tech that put in the new fiery motherboard said it popped a few
codes...cm/yk cables connected backwards, couple other things but he did get it back operating.
Less than 2 weeks old, bad motherboad on the fiery. Oh well, I usually give new things 30 days.