Blank fax pages C415

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  • richs
    Trusted Tech

    250+ Posts
    • Nov 2008
    • 260

    #1

    Blank fax pages C415

    We installed a C415 a week ago.The machine every now and then prints out some of the fax pages Blank.Not even a header on it.It has the lastest software .It is an anolog line.Any ideas?
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1149

    #2
    could be that it is printing what would be duplex as single pages? that is if every other page is blank. check whoever sent it to see if they are sending a duplexed fax job?

    Comment

    • richs
      Trusted Tech

      250+ Posts
      • Nov 2008
      • 260

      #3
      Blank page.Sometime a single blank page.Sometimes you even get half a page.

      Comment

      • richs
        Trusted Tech

        250+ Posts
        • Nov 2008
        • 260

        #4
        Duplicated the problem on another machine in our office.Software version is 120.028.004.04600.

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