error 093-314 & 093-315 Xerox C60

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  • puples
    Junior Member
    • Aug 2021
    • 2

    [Error Code] error 093-314 & 093-315 Xerox C60

    Hello,

    i have a problem with a xerox c60.

    I am in France I bought US toners, it did not work on my xerox. I had a "cartridge error" message. So I bought chips to do a "reset".

    Everything worked at the beginning. After a few thousand pages I got the error 093-314. I have been on this website and reset to zero in maintenance mode. After 10-15 copies I got the error 093-315. If I reset to 0 it works each time for a few tens of copies then it gets into error (314 or 315 error code). Note that the impressions are good. Do you have a solution to solve this problem?

    I try with another cartridge and same problem (magenta & yellow)

    Thanks for help.

  • nikolai.aleksie
    Trusted Tech

    100+ Posts
    • Feb 2016
    • 177

    #2
    Re: error 093-314 & 093-315 Xerox C60

    C60 is same as Color 550/560/570

    Check this treads:

    Xerox 560 error 093-314

    xerox 550 - error 093-315

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2339

      #3
      Re: error 093-314 & 093-315 Xerox C60

      Probably dispenser motors dont work.

      Comment

      • jhalfhide
        Trusted Tech

        250+ Posts
        • Apr 2015
        • 450

        #4
        Re: error 093-314 & 093-315 Xerox C60

        If it's the dispenser motors, you won't hear them and you won't see toner in the Dev housing openings. If the Dev housing openings are packed full of toner, the dispenser is working but the Dev isn't taking it along. The Dev housings can snap a little gear at the end and a new housing is needed.

        Above all though, I'd be starting with genuine toners with the correct region from your machine.

        Sent from my LYA-L09 using Tapatalk

        Comment

        • puples
          Junior Member
          • Aug 2021
          • 2

          #5
          Re: error 093-314 & 093-315 Xerox C60

          thanks for your help in disassembling, i see both sensor motors are dirty. full of toner powder
          . Maybe it comes from the no?

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