Phaser 7800 stops responding....

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  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1083

    #1

    Phaser 7800 stops responding....

    ....on the network and also intermittently freezes.

    Call came in on my first day off for vacation (as usual) stating their 7800 stops responding to network requests about 2 hours of being powered on. The printer also intermittently freezes (no response from the control panel). Sometimes it freezes, sometimes not. Power cycling the printer makes it respond again over the network.

    Wondering if this could be the formatter (Image Processor Board) or maybe that CF card ON the formatter?

    Thanks everyone for their input.
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    Start with new sd card image

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