Xerox j75

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  • Hassann
    Technician

    50+ Posts
    • Jul 2023
    • 73

    #1

    Xerox j75

    Hello
    xerox color j75 error code 117-325
    Any advice
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2369

    #2
    Originally posted by Hassann
    Hello
    xerox color j75 error code 117-325
    Any advice
    117-325 = Contract Manager RTC Hardware Fail = problem on ESS NVM pwb. Check battery voltage , reseat pwb or change the pwb.

    Comment

    • Hassann
      Technician

      50+ Posts
      • Jul 2023
      • 73

      #3
      Battery it's ok , how to reset pwb ?
      i did nvm initialization but not helping me

      Comment

      • Hassann
        Technician

        50+ Posts
        • Jul 2023
        • 73

        #4
        By the way the date is wrong it's 3/1/2050

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2369

          #5
          Originally posted by Hassann
          By the way the date is wrong it's 3/1/2050
          Not reset but reseat mean disconnect and reconnect the electrical connector. You can try to remove battery then resold it again but I think you need to replace the pwb.

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          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1783

            #6
            Replace ess nvm pwb.
            Battery was removed from ess nvm pwb so now you have 117-325 and wrong date.

            Comment

            • Hassann
              Technician

              50+ Posts
              • Jul 2023
              • 73

              #7
              Is there any thing i can try before replace ess nvm Because it's not easy to find it in my place

              Comment

              • Milo Wilson
                Trusted Tech

                250+ Posts
                • Feb 2009
                • 498

                #8
                Can't seem to find a 117-325 listing for J75.

                Comment

                • xcopytech
                  Service Manager

                  1,000+ Posts
                  • Aug 2006
                  • 1783

                  #9
                  If you removed battery from ess nvm pwb, then only solution is to replace ess nvm pwb, same ess nvm pwb is also for c550/560/570 and for d95/110/125/136

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