C60/C70/C9065 Toner

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  • thadwald
    Technician

    50+ Posts
    • Feb 2014
    • 74

    #1

    C60/C70/C9065 Toner

    Could someone provide insight into why toner labeled for C60/C70 wouldn't work in a C9065?
    I was under the impression that if the cartridge fits and the color matches, it should work. I am getting a "error reading cartridge" error when I try to use these. Is there some sort of compatibility matrix?
  • Detonation
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2010
    • 403

    #2
    They have different part numbers, the chips are different. You should change the toner chips for these to work.

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    • thadwald
      Technician

      50+ Posts
      • Feb 2014
      • 74

      #3
      Ah!

      So where does one source chips?

      Comment

      • thadwald
        Technician

        50+ Posts
        • Feb 2014
        • 74

        #4
        I have other working toner that are designated Xerox color 550, 560, 570, C60, C70 (no mention of PrimeLink) , that work fine in the Primelink C9065. These non-working are just labeled for C60, C70. I'm thinking there ought to be some compatibility chart somewhere.

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