I'm running a Xerox Altalink C8170 with Fiery RIP, the machine is essentially new (13,993 impressions) and it has started to throw the following error:
"There is a problem with the Xerographic system"
Error code (shown in web interface)
03-561-00 – which really only says to reboot the machine, which I have done numerous times at this point.
Error codes (shown on device screen)
393.324.00
343.348.01
343.348.00
I have turned off the machine, waited, etc. etc. to no avail. I also cleared the non-volatile memory via admin login and did a software reset.
I think the fuser unit might be shot?
I'd appreciate any help with this & thank you in advance!
"There is a problem with the Xerographic system"
Error code (shown in web interface)
03-561-00 – which really only says to reboot the machine, which I have done numerous times at this point.
Error codes (shown on device screen)
393.324.00
343.348.01
343.348.00
I have turned off the machine, waited, etc. etc. to no avail. I also cleared the non-volatile memory via admin login and did a software reset.
I think the fuser unit might be shot?
I'd appreciate any help with this & thank you in advance!
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