Xerox C9065 and 12-299 code , not listed in edoc for that device

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  • copytechman
    Senior Tech
    Site Contributor
    500+ Posts
    • Nov 2008
    • 910

    Xerox C9065 and 12-299 code , not listed in edoc for that device

    I know its finisher problem and its a pr finisher, but that code isnt listed in the pr finisher status raps. Does anyone have any insight on what exactly this code relates to?

    Regards.
    A.
  • adriansto
    Service Manager
    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2283

    #2
    Re: Xerox C9065 and 12-299 code , not listed in edoc for that device

    Originally posted by copytechman
    I know its finisher problem and its a pr finisher, but that code isnt listed in the pr finisher status raps. Does anyone have any insight on what exactly this code relates to?

    Regards.
    A.
    Check Business Ready Finisher edoc.

    Comment

    • copytechman
      Senior Tech
      Site Contributor
      500+ Posts
      • Nov 2008
      • 910

      #3
      Re: Xerox C9065 and 12-299 code , not listed in edoc for that device

      Originally posted by adriansto
      Check Business Ready Finisher edoc.
      Found it thanks! Turns out I was given the incorrect info regarding which finisher was on the device. Appreciate the help thank you!
      A.

      Comment

      • Dech
        Technician
        • Aug 2014
        • 48

        #4
        Re: Xerox C9065 and 12-299 code , not listed in edoc for that device

        Originally posted by copytechman
        I know its finisher problem and its a pr finisher, but that code isnt listed in the pr finisher status raps. Does anyone have any insight on what exactly this code relates to?

        Regards.
        A.

        012-299 Compile No Paper Sensor ON Fail [IMG]file:///C:/Edoc/common_e2/images/full_a.gif[/IMG]

        Bsd-on:CH16.60

        [IMG]file:///C:/Edoc/common_e2/images/description.jpg[/IMG] The Compile Tray No Paper Sensor is not turned ON within the predetermined time.

        Cause/Solution

        Check the following:
        • Improper installation or malfunction of the Compile Tray No Paper Sensor (DC330[012-151])(PL 26.81)
        • Malfunction of the Exit Motor (DC330[012-004] through DC330[012-009])(PL 26.69)
        • Malfunction of the Eject Clamp Motor (DC330[012-088] or DC330[012-089])(PL 26.68)
        • Malfunction of the Sub Paddle Solenoid (DC330[012-080] through DC330[012-082])(PL 26.73)
        • Slack on the belt
        • Detached belt

        If no problem is found by the check, replace the Finisher Main PWB. (PL 26.65)

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