SOS Xerox WorkCentre 7830: Trapped in Authentication Hell - Need Your Expert Wisdom!

[Laurent Isler]

SOS Xerox WorkCentre 7830:
Trapped in Authentication Hell - Need Your Expert Wisdom!



Need help with WorkCentre 7830 - Incompatible toner after supplies plan expired


Hello everyone,
First of all, I apologize if this topic has been covered before. I've searched through the forum but couldn't find a solution that exactly matches my situation.


My situation

I'm a student who was fortunate enough to acquire a WorkCentre 7830 from my school for a personal project. The machine was being decommissioned, and they allowed me to take it.
The printer was working fine initially, but now I'm facing an issue: the toners are still full, but suddenly they're showing as "incompatible" because the supplies plan has expired. I can see on the display that the plan has reached its end date.

What I have access to

• I have admin access to both the web interface and the machine itself
• The printer is in good physical condition
• All toners show good levels but are now "incompatible"

I'm wondering if there's a way to reset or bypass this restriction so I can continue using the existing toners? I understand this is a common issue with these machines when they transition from a managed environment to personal use.

Has anyone successfully resolved this issue without having to purchase a supplies plan activation code? Any guidance would be greatly appreciated!

Thank you in advance for your help!
Best regards,

Laurent
A hopeful student with a giant paperweight

IMG_6541.jpg IMG_6537.jpg IMG_6540.jpg IMG_6538.jpg IMG_6539.jpg

[Detonation]

Hi Laurent, you will be fine. You need different toners, or replace the chips in your current toner. Not sure where you are located but for Europe part numbers are 006R01513-14-15-16.

[Laurent Isler]

Hi Laurent, you will be fine. You need different toners, or replace the chips in your current toner. Not sure where you are located but for Europe part numbers are 006R01513-14-15-16.

Hi Detonation!

Thanks for your answer. Yes, I’m in Europe! Are the four chips on this link what I need?

https://www.tonertopup.co.uk/cartrid...30&cartridge=0 06R01513&engine=Xerox+Workcentre+7530+Colour&sourc eid=gbaseC+330+006R01513&srsltid=AfmBOoqVcwbRP-RVJd4ZNLuvHhZdorB2t7zwJLYaOuT8X47Mrb5KH8oJ1cY&gQT= 2

best regards
laurent

[Jack79]

What country are you from?

[Laurent Isler]

What country are you from?

Switzerland. Also, I have performed multiple resets in the hope of getting the machine to work. I still have access to the admin account, so theoretically, I should be able to get it running, right?

[Jack79]

If machine does not ask for a suppliies plan pin then you can replace chips and you should be fine.
You can find chips on ebay for example here

https://www.ebay.co.uk/itm/176822310979

[Detonation]

I still have access to the admin account, so theoretically, I should be able to get it running, right?

Yes, absolutely. Just replace the toner chips. Beware that all toners will show up at 100% though, while they are not all full. So for example your cyan toner will countdown from 100% to 90% to 80%, and will then all of a sudden drop to 'toner empty, replace now'.

I have the toner chips as well as the original toners, should you be interested. Located in the Netherlands, so shipping should be relatively cheap.