Versalink / Altalink delete a job stuck on error/jam

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  • szanka
    Technician
    • Dec 2011
    • 29

    Versalink / Altalink delete a job stuck on error/jam

    We got some tender to cover, one of the point is:

    The system must delete non-printed work, interrupted work, etc. after a set time, after a failed attempt to print on the device (e.g. due to lack of paper or consumables). After removing a device fault, e.g. a paper jam or lack of consumables, the device must not resume/continue printing but remove the job from the queue so that other users can use the device after the fault is removed."


    I remember that workcentre machines had this feature, but I cannot find this on versalink and altalink.

    Is there a way to delete job on conditions stated above?


    The option to delete held jobs after set period of time does not work in this case.
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