I have a Xerox 7845 that may have been zapped.
all of a sudden the original is stopping half way through the ADF. I have to remove it manually from underneath. There is no obstruction. Also tray one says empty but there is paper in it. Tray 4 does work. Also the display screen is showing green and purple where it was never there before. Kind of a faint pulsating pattern.
is this a board problem? Customer does not have any surge protection. There was a recent storm and power outage. Is it worth repairing if it is?
please advise. Thank you.
all of a sudden the original is stopping half way through the ADF. I have to remove it manually from underneath. There is no obstruction. Also tray one says empty but there is paper in it. Tray 4 does work. Also the display screen is showing green and purple where it was never there before. Kind of a faint pulsating pattern.
is this a board problem? Customer does not have any surge protection. There was a recent storm and power outage. Is it worth repairing if it is?
please advise. Thank you.