Can't access GSN any more

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  • Rusty.Harris
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2021
    • 618

    #1

    Can't access GSN any more

    Stil running Win 10, IE to access the xerox stuff.
    Now, when I click on the GSN link, for obvious reasons it tries to launch edge. Even if I right click the GSN link, tell it to open in a
    new tab, I get the same error.

    Tried running the repair 12x utility, that I've used before but still no dice.
    Anyone have a work around?



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  • Milo Wilson
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 499

    #2
    Re: Can't access GSN any more

    Go into IE, open tools for IE, go to advanced settings, scroll down and look for ssl box and check.

    Comment

    • Rusty.Harris
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2021
      • 618

      #3
      Re: Can't access GSN any more

      Originally posted by Milo Wilson
      Go into IE, open tools for IE, go to advanced settings, scroll down and look for ssl box and check.

      Still no go...every time I click on the GSN link in IE, it wants to launch edge and gives the same error.

      Comment

      • Milo Wilson
        Trusted Tech

        250+ Posts
        • Feb 2009
        • 499

        #4
        Re: Can't access GSN any more

        Go to default settings for Windows 10 and check your browser to be Internet Explorer as default

        Comment

        • Rusty.Harris
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2021
          • 618

          #5
          Re: Can't access GSN any more

          Still no luck. Set it to IE, the gsn link in IE tries to open it in edge, even with IE set as the default.
          Tried setting it to Brave (browser I use the most), it still tries to open it in edge.
          Everything else, searchlite and everything else works...just can't get to GSN.
          Another tech, has almost the same setup as me, and it works in his...computers, gotta love em.

          Comment

          • Milo Wilson
            Trusted Tech

            250+ Posts
            • Feb 2009
            • 499

            #6
            Re: Can't access GSN any more

            I live in Rogers, AR. We can try talking tomorrow.

            Comment

            • Rusty.Harris
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2021
              • 618

              #7
              Fixed it

              Contacted our rep. He sent me this and it started working again.

              image001.jpg

              Comment

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