Admin Password not working

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #1

    [Misc] Admin Password not working

    All,

    Just replaced SBC PWB in a WorkCentre 5890i.

    Now the deafult admin 1111 isn't working.

    It's never been changed. Any ideas?

    I'm onsite now.

    Thanks.
  • jhalfhide
    Trusted Tech

    250+ Posts
    • Apr 2015
    • 451

    #2
    Re: Admin Password not working

    Have you tried the serial number? That's the new default due to the recent law change in the US

    Sent from my LYA-L09 using Tapatalk

    Comment

    • fatfingers73
      Trusted Tech

      100+ Posts
      • Feb 2013
      • 219

      #3
      Re: Admin Password not working

      What the complete SN as the password?

      Thanks.

      Originally posted by jhalfhide
      Have you tried the serial number? That's the new default due to the recent law change in the US

      Sent from my LYA-L09 using Tapatalk

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1792

        #4
        Re: Admin Password not working

        Only way to reset is with admin reset tool.
        But you can try to hold 0 for 5 sec and then press green button.
        For pass enter 2732.
        Then try to change what you need in admin mode

        Comment

        • fatfingers73
          Trusted Tech

          100+ Posts
          • Feb 2013
          • 219

          #5
          Re: Admin Password not working

          Thanks all.

          SN did the trick.

          Comment

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