Xerox VersaLink C7020DN - white screen

[adriansto]

Re: Xerox VersaLink C7020DN - white screen

i did try that but the screen turned black and came up with a 117-(cant remember the last 3 digits) error in red writing

What partnumber have the new ESS board (pwb ) ?

[Gaffers01]

Re: Xerox VersaLink C7020DN - white screen

i have tried to adjust the serial numbers but it says the serial is wrong,

can anyone provide the full instructions on replacing the ESS-PWB, tried to update firmware but when i went into the special boot mode it didnt give me a firmware update option,

the machine serial number (IOT) and product number (IOT) is different to SY1 +SY2

the billing data is all the same and SY1 +SY2 for serial number and product number are the same

As previous post said go to DC132

To view and, if required, synchronize the serial and product numbers between the drive PWB and ESS PWB when a new drive PWB or ESS PWB has been installed.

• The serial and product numbers are held at the following locations:
  
• EPROM on the drive PWB (IOT).
  
• EPROM on the ESS PWB (SYS1).
  
• ESS PWB (SYS2).

NOTE:
This function must only be used when a failure has occurred. When the values at the three locations (IOT, SYS1, SYS2) are the same, there is no need to continue with the procedure.



[IMG]pws://file/xerox/edoc/vlc7030f/icons/arrwup.gif[/IMG] Procedure

1. Enter Diagnostics, GP 1.
   
2. Touch dC132 Device ID and Billing Data.
   
3. Select a PWB with the correct data, i.e., not grayed out.
   
4. Enter the correct serial number (without prefix) in both boxes on the Serial Number screen and touch Confirm.
   
5. Exit Diagnosticswith reboot, GP 1.

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

As previous post said go to DC132

To view and, if required, synchronize the serial and product numbers between the drive PWB and ESS PWB when a new drive PWB or ESS PWB has been installed.

• The serial and product numbers are held at the following locations:
• EPROM on the drive PWB (IOT).
• EPROM on the ESS PWB (SYS1).
• ESS PWB (SYS2).

NOTE:
This function must only be used when a failure has occurred. When the values at the three locations (IOT, SYS1, SYS2) are the same, there is no need to continue with the procedure.



[IMG]pws://file/xerox/edoc/vlc7030f/icons/arrwup.gif[/IMG] Procedure

1. Enter Diagnostics, GP 1.
2. Touch dC132 Device ID and Billing Data.
3. Select a PWB with the correct data, i.e., not grayed out.
4. Enter the correct serial number (without prefix) in both boxes on the Serial Number screen and touch Confirm.
5. Exit Diagnosticswith reboot, GP 1.

i have been through this procedure but when i enter the serial number it says its wrong and doesn't let me put it in?

how do you synchronize the serial and product numbers between the drive PWB and ESS PWB?

[Alexandr]

Re: Xerox VersaLink C7020DN - white screen

i have been through this procedure but when i enter the serial number it says its wrong and doesn't let me put it in?

how do you synchronize the serial and product numbers between the drive PWB and ESS PWB?

Instead of question "All three serial numbers are different" and actions underneath use the following:
The 3 values match.GP4. If required, install a new ESS PWB, PL3.10, Item 6. Install a new Drive PWB, PL1.10, Item 4.
! CAUTION
When installing a new ESS PWB and a new Drive PWB at the same time, first install the new ESS PWB, follow REP 3.1. If the new ESS PWB installation is successful, switch off the machine , then install the new Drive PWB.

[Alexandr]

Re: Xerox VersaLink C7020DN - white screen

[IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/arrwup.gif[/IMG]Replace

[IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/caution.gif[/IMG]CAUTIONTake care not to insert the harness at an angle as this could damage the PWB.

1. The replacement is the reverse of the removal procedure.
   
2. If a new ESS PWB is to be installed:
   
   1. [IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/caution.gif[/IMG]CAUTIONTake care when removing and reinstalling the SEEPROM. The pins are easily damaged.
      
      
   2. Remove the SEEPROM (1) from the old ESS PWB, then install it onto the new ESS PWB, Figure 13.
      Figure 13. SEEPROM
   3. Remove the SD card from the old ESS PWB, then install it onto the new ESS PWB.
   
   
3. Be aware of that when connecting the FFC cable and the ribbon cable:
   
   1. When connecting the ribbon cable, insert it straight into the connector housing until it locks.
      
   2. Ensure that the cable is connected securely at both ends.
   
   
4. Be aware that when connecting the FFC LED cable, Figure 14:
   
   1. The black lines serve as a guide for whether the FFC LED cable is inserted correctly. Insert the connector so that the back lines are parallel.
      NOTE:
      The black lines remain visible even after the FFC connector is inserted.
      
   
   Figure 14. FFC LED cable
5. Ensure that the device ID and billing data is correct, perform dC132.
   
6. Check the machines current software level against the software level recorded prior to installation of the new ESS PWB. If necessary, reload the software, GP 4.

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

[IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/arrwup.gif[/IMG]Replace

[IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/caution.gif[/IMG]CAUTIONTake care not to insert the harness at an angle as this could damage the PWB.

1. The replacement is the reverse of the removal procedure.
2. If a new ESS PWB is to be installed:
   1. [IMG]pws://file/C:/Xerox/Edoc/vlc7030f/icons/caution.gif[/IMG]CAUTIONTake care when removing and reinstalling the SEEPROM. The pins are easily damaged.
   2. Remove the SEEPROM (1) from the old ESS PWB, then install it onto the new ESS PWB, Figure 13.
      Figure 13. SEEPROM
   3. Remove the SD card from the old ESS PWB, then install it onto the new ESS PWB.
   
   
3. Be aware of that when connecting the FFC cable and the ribbon cable:
   1. When connecting the ribbon cable, insert it straight into the connector housing until it locks.
   2. Ensure that the cable is connected securely at both ends.
   
   
4. Be aware that when connecting the FFC LED cable, Figure 14:
   1. The black lines serve as a guide for whether the FFC LED cable is inserted correctly. Insert the connector so that the back lines are parallel.
      NOTE:
      The black lines remain visible even after the FFC connector is inserted.
   
   Figure 14. FFC LED cable
5. Ensure that the device ID and billing data is correct, perform dC132.
6. Check the machines current software level against the software level recorded prior to installation of the new ESS PWB. If necessary, reload the software, GP 4.

thank you i will give this a go, HOPEFULLY it works!

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

[QUOTE=Kenny;2142474]thank you i will give this a go, HOPEFULLY it works![/QUOTE

i am on site now, i have changed over the sd card and SEEPROM but the machine is now giving me a 117-332 code

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

117-332, 117-335 Uninitialized Used NVM RAP

117-332 An uninitialized NVM that was used for another machine was recognized.
117-335 Invalid NVM detection.

Procedure

Initialize the NVM, perform dC301 NVM Initialization.

now if i perform the nvm initial via special boot, what the procedure after that?

[xcopytech]

Re: Xerox VersaLink C7020DN - white screen

Go to diagnostic mode and perform nvm initialization dc301

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

i cant go into diagnostics mode as the error is there?

will i need to set anything up when performing this procedure?

[xcopytech]

Re: Xerox VersaLink C7020DN - white screen

Special boot mode then reset controller nvm

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

i have just rebooted and it seems to have booted noramlly now!!!!! will update on progress

[Kenny]

Re: Xerox VersaLink C7020DN - white screen

Thanks for all your input guys, machine is all working !