D110 Fuser NVM / Paper Type

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  • Murv
    Sr. Escalations Analyst

    100+ Posts
    • Mar 2021
    • 182

    #1

    D110 Fuser NVM / Paper Type

    Greetings -

    I was wondering if anyone might happen to have an NVM table (over and above the generic .csv file from GSN) - Long story short I have a D110 I need to gaslight due to software running on an AS/400 not making proper tray calls and the software folks saying, "so what, not our problem."

    I need to get it to use heavyweight settings even though the tray call is telling it that it has plain paper. Yeah, I know, not the optimum situation, but sometimes we do what we gotta do when the customer is shoving money into our pockets on a continual basis, and this customer is shoving a lot of money.

    Specifically looking at fuser NVM, but, of course, the generic .csv just says "fuser" for chain 744 links 001-308 Nothing specific about the NVM location, or any defaults. I'd pull from the unit, but I am in St. Louis and it is up North and I'm working with a third party set of hands.

    I know this is a long shot, but thought I'd ask. Already talked to my contacts at Big X and they say they haven't got a list. I suspect that's just a "we don't want to get involved" answer, but hey...

    Thanks in advance...
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