fuser system error

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 294

    #1

    [Error Code] fuser system error

    Hello everyone i have a xerox wc 7855 displaying fuser system error machine was working okey after a paper jam it started displaying remover paper jam I reset the machine now its displaying fuser system error what i have done so far - changed the fuser unit - fuser life reset - set 744-001 to 0 when i reset the fuser unit life its not resetting to 0 the counter what could be the problem please help
  • chubblies
    Trusted Tech

    100+ Posts
    • Jun 2011
    • 154

    #2
    Re: fuser system error

    Wrong speed fuser fitted?

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1786

      #3
      Re: fuser system error

      Error code?

      Comment

      • Reeves
        Trusted Tech

        250+ Posts
        • Apr 2012
        • 294

        #4
        Re: fuser system error

        Originally posted by xcopytech
        Error code?
        310-378
        310-380
        310-381
        310-373
        310-371

        Comment

        • Reeves
          Trusted Tech

          250+ Posts
          • Apr 2012
          • 294

          #5
          Re: fuser system error

          Originally posted by chubblies
          Wrong speed fuser fitted?
          The fuser came with the machine and it was working okey

          Comment

          • xcopytech
            Service Manager

            1,000+ Posts
            • Aug 2006
            • 1786

            #6
            Re: fuser system error

            Replace fuser and reset NVM

            Comment

            • Reeves
              Trusted Tech

              250+ Posts
              • Apr 2012
              • 294

              #7
              Re: fuser system error

              Originally posted by xcopytech
              Replace fuser and reset NVM
              Took fuser unit to another machine it worked okey which NVM i should reset?744-001?

              Comment

              • xcopytech
                Service Manager

                1,000+ Posts
                • Aug 2006
                • 1786

                #8
                Re: fuser system error

                Check fuser motor and fuser latch from diagnostic.

                Comment

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