Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

[patterson70]

Hello, I am getting jams out of drawer 2 with letter long edge first but not the high capacity drawer 3, which can only be long edge first. I did not try drawer 1 or 4 so I am not sure about those.
Drawer 3 never jams.
But drawer 2 always jams after about 3 prints out of 5. The paper must be removed from the bottom left side door, it actually ejects the paper, then you have to open up the middle left side door and pull the slightly bent paper out with just a little resistance.
I am showing a picture of the bent paper.
Can anyone direct me as to what this could be?
Xerox 7855 paper jamming 1.jpgXerox 7855 paper jamming 2.jpg
Thanks!

[shinchan]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

Hello, I am getting jams out of drawer 2 with letter long edge first but not the high capacity drawer 3, which can only be long edge first. I did not try drawer 1 or 4 so I am not sure about those.
Drawer 3 never jams.
But drawer 2 always jams after about 3 prints out of 5. The paper must be removed from the bottom left side door, it actually ejects the paper, then you have to open up the middle left side door and pull the slightly bent paper out with just a little resistance.
I am showing a picture of the bent paper.
Can anyone direct me as to what this could be?
[ATTACH=CONFIG]55665[/ATTACH][ATTACH=CONFIG]55666[/ATTACH]
Thanks!

check the cover C . There are 2 hinges .
1. check for wobbly hinge, probably the screw hole cracked.

[patterson70]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

check the cover C . There are 2 hinges .
1. check for wobbly hinge, probably the screw hole cracked.

Hello, Thank you but could you tell me where the cover C is located?

[shinchan]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

Hello, Thank you but could you tell me where the cover C is located?

cover C is the located under tray 5 / bypass

[patterson70]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

cover C is the located under tray 5 / bypass

Thank you, I am going there today and will check this out.

[Jack79]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

Check feed rollers.

[Tech-Yeah]

Re: Xerox 7855 jams out of drawer 2 but not three. New rolloers in all drawers.

It would be helpful if you are including the fault codes, this will give us a chance to help you pinpoint the possible causes. That said, you could have a worn out actuator in the tray 2 feed out sensor which can give 377-110. It could also be your POB sensor, (same fault code)the lens may have yellowed with age.